1. Public Member Bootcamp
How to Recruit, Train, Support and Retain Excellent Public Members

2. My Background & Experience

3. Why are public members important?

4. Why do public members want to join your medical boards?

5. Recruitment
How do you find GREAT public board members?

6. How do you know their GREAT?

7. Training & Development
How are physician and public board members different? How are their needs different? Should their onboarding & training be the same? When does it start?

8. What you should you include in your public member orientation?

9. YOU Are a Significant Resource
Public Board members look to you for guidance when:
Have questions about the process
Have concerns/issues with another board member
Need to know they are empowered - courage of their convictions

10. Ongoing Support
In what situations do public members need your on going support and guidance?

11. BIG RISKS if you do not stay in touch

12. How do you keep your GREAT public board members?
Retention
How do you keep your GREAT public board members?

13. Off Boarding
Exit Interviews Memento that they can proudly display Say Thank You! Keep in touch

14. Questions