1. Journey to Creating Harmonized Workplace Accommodations Program
Thanks to TS – Chris Jones and Michele Toth for hosting us here today, and the rest of the leadership team and executives in attendance
USBLN October 2014
Nikki Alphonse
Director, EEO Compliance and
Workplace Accommodations

2. Inclusion Journey: People of All Abilities
Pre-2011 VOICE ERG
Emergence of “Web-Accessibility” Focus and Initiatives, Site and/or Sector Centric Reasonable Accommodation Committee Solutions for Compliance with external regulations
Accessibility scanning tool for 508
Expansion and Need for Harmonized Accessibility and Accommodations
Business Case
Leadership Commitment
Centralized Budget
Change Management Communication Strategy
WPA Project Launch in U.S.
Self- Service Tool and Case Management Tracking / Reporting Systems
Command Media, Policies, Procedures, Processes, Tools, Staff, Resources
Websites, Infrastructures, FAQs, Communications, QRGs, Brochures, Training Suite of Modules for Different Audiences
WCAG Review External Sites
Initial Pilot Kickoff for Maps, Visitor Guides, Emergency Contacts, and Exits
503/VEVRAA Regulations Implementation
DEI Pilot, DEI Survey
2015-Future
Inclusion Journey Continues
Go-Live, Communications, Launch
Accommodations
Continuous Measurement/Monitoring
Post Go-Live Lessons Learned Improvements
Determine Additional Offerings
Refinement to Drop Down Menus and Systems Selections
Global Instance Expansion
Global Accessibility Standards
Language Translation
New Accessibility Scanning Tool and Procedural Review
Continuation and Strategy Discussion, Tool Determination for Enterprise Use Maps, Visitors Guides, Emergency Contacts and Exits

3. Workplace Accommodations (WPA) Mission and Aspiration
The mission of the WPA organization shall be to provide effective accommodations and accessibility programming and services in a professional and responsive manner.
We aspire to create a world-class culture of inclusion which maximizes the contributions of individuals of all abilities, and raise Northrop Grumman's internal and external profile as an Employer of Choice.

4. Workplace Accommodations – How To Request An Accommodation
Centralized Accommodations Budget Exists
Phone Number:
Address:
Fax Number:
ACCOMMODATE Online Self-Service Request Tool and Case Management Tracking System – Coming Soon!
Workplace Accommodations Team (WPA)
Works with Key Stakeholder Partner Groups Including but not limited to Medical, EHS, IT, Facilities, HR, Legal, etc.

5. Workplace Accommodations Product and Service Offerings
Simplified Request Process, Consistent Point of Contact
Automated Workflow Process and Case Management
Entry, Intake, Role Assignments, Handoff Management, Resolution, Follow-up
Fulfillment and Centralized Budget Management
Workplace Accommodations Tracking and Reporting of Metrics
OFCCP Audits Data Support
Catalogs for Requests and Fulfillment
Materials in Alternate Formats
Research and Solution Consultation (i.e., Product Options or Event Accommodations)
Systems and Web-Sites Compliance & Accessibility
Enterprise Contracts & Service Level Agreements
Resources, Guides, FAQs, Toolkits, Ongoing Education, Advocacy, VOICE ERG Collaboration
Automated System Management for Workflow process case management assignment, tracking, monitoring, reporting
Intake and role assignments for accommodation requests, RAC meeting schedulers
Identify simple vs. complex accommodation requests
Fulfillment and budget handling
Identify above the line vs. below the line handling options and recommendation for collaborative harmonized model for NGC implementation
Identify and implement areas for leveraging purchasing power and potential cost savings for NGC enterprise contracts and service level agreements (sign language interpreter services, real time Captioning, etc.)
Producing materials in alternate formats such as audio or Braille (i.e., company’s annual report, Corporate Responsibility report, employment, conference, or meeting materials)
Research and solution offerings, consultation, recommendations and assistance
Disability and Accommodation Management Resources, Guides, FAQs, Just-in-Time Toolkits, Policies & Procedures Management, Benchmarking, Advocacy, VOICE ERG Partnership
Northrop Grumman Private / Proprietary Level 1

6. Inclusion Begins With Us: Employees Invited to ‘Self-Identify’
Why Diversity Self-ID is so Important
Help determine inclusion strategies to improve the work experience for all employees, invest resources in key initiatives and measure progress
Customers sometimes request demographic data on Northrop Grumman’s workforce as part of the bid proposal. This data can help Northrop Grumman win new contracts by having a more accurate view of our employee base
Help better understand needs of different segments of the workforce to influence decision making around EAP resources, Work Life solutions, webcasts, speakers, and other program offerings
Help measure recruiting success focus future recruiting initiatives
As a result of new forms, categories, and definitions resurveying the entire workforce periodically assists the company in meeting our federal compliance regulatory obligations
Inclusion Begins With Us…
A diverse workforce and an inclusive work environment are central to innovation, competitiveness and top performance.
An important step in promoting inclusion of all employees and removing potential barriers is to understand better the diversity of our employees.
This helps the company better assess how to provide the most inclusive workplace for everyone.
NEXT WEEK… to all employees

7. Employee Self-ID Profile: Mary Ford

8. Employee Self-ID Profile: Roberto Morales

9. Employee Self-ID Profiles: Mark Newton

10. Results Through Culture of Inclusion
Increased Engagement, Self-Identification Data, Increased Awareness, Increased Requests for Accommodations, Increased Harmonization
Inclusion Begins With You, Inclusion Begins With Me, Inclusion Begins with Us:
Chairman, CEO, and President Message “Inclusion Begins With Us” Campaign
Power to Excel with Our Abilities Webcast and Importance of Disclosure and Northrop Grumman’s Accommodations and Accessibility Initiatives 9/25/15
Self-ID Message & Video To All Employees 9/30/14
Self-ID Webpage with Graphic Rotators and FAQs
Workplace Accommodations Website and Accommodations FAQs
Key Features: Request an Accommodation, Communication Guides, Nomenclature and Respectful Language, Training Resources, List of Rooms Available for Nursing Mother’s, Employees Returning from Leaveetc.
Disability Just-In-Time Toolkit for Managers
Accessibility Resources – Accessibility Toolkits, Accessible Event Guides, Assistive Technology Resource Suite, Scanning Tool and Standards, Suggested Accessibility language for SOW, RFP

11. Organizations, Partnerships