1. PARTICIPANT TEAMS + DESIGN FACILITATION
now know that in a team of passionate and talented people, conflict is inevitable and you should be prepared for such situations. You should have a good strategy of conflict resolution beforehand. […]’
PARTICIPANT TEAMS + DESIGN FACILITATION
May 19, 2016

3. INDIVIDUALS
TEAMS

4. Forming Participant Teams
Gender
Cultural diversity
Socio-Economic diversity
Expertise diversity
Age diversity
Values
Languages
Introversion / extroversion
Direct / indirect communication
According to HBR ( studies find that introverts make up one-third to one-half of the population. Yet most workplaces are set up exclusively with extroverts in mind,
dominance complementarity: the tendency of groups to be more cohesive and effective when they have a balance of dominant and submissive members.

5. Steal this Template Project Selection Form 
Copy this template and modify it for your needs:
Then try to balance each project with gender, expertise, introvert/extrovert, direct/indirect and nationality for each project

6. For each team
Expertise balance (make sure there’s at least 1 engineer or designer per team – so you can make the stuff)
Cultures + Nationalities balance (make sure there there is at least 1 community member per team)
Languages (make sure there is a translation plan and time worked out)
Gender Balance
Introvert / Extrovert balance
Indirect / Direct Communicator balance

7. Roles of the Design Facilitator
Create an open environment that builds relationships in the team
Facilitate the team through the technical pieces design process

8. Servant Leadership Role
Design Facilitation is more of a servant leadership role.

9. Watch this video before you come to IDDS! 
What is the role of an IDDS Design Facilitator and what do I do exaclty?
Watch this video before you come to IDDS! 

10. TOP 10 IDDS FACILITATION TIPS
Perspective: remember and remind participants of the bigger picture
Know what your role is, what the goals or task at hand, and guide the team to go through the design process together
Create a positive, welcoming environment for different types of people by asking open-ended questions
Seek to understand: listen + paraphrase what people said to make sure you understand correctly
Affirm people, have fun! 
Expect to be uncomfortable – and welcome it (acknowledge role differences, engage them and also encourage people to experiment in the other roles)
Expect conflict – and use it to tease out the roots of ideas
Expect unity – and welcome it
Make disagreements about the problem, not the person
Enough time for repport building – get to know each of your participants and help them get to know each othe

11. GETTING “UNSTUCK” Focus on the problem, not the person
Remember your purpose
Brainwriting (instead of brainstorming)
At Amazon, every meeting begins in total silence with “narratives.” The memos must tell a story: They have a conflict to resolve and should conclude with solutions, innovation, and happy customers — a structure that provides the meeting with direction.
having a meaningful debate

12. TOOLS WE USE Project Selection Worksheet Working Styles Worksheet
Non-violent Communication facilitation skills (we’ll go over this at Org. Orientation)
Types of activities open to all styles