1. YOUR NAME YOUR TITLE DATE
Certification in Hotel Industry Analytics (CHIA)
YOUR NAME YOUR TITLE DATE

2. About Us American Hotel & Lodging Association (AH&LA)
Headquartered in Washington DC
Provides focused advocacy, communications support, and educational resources for lodging industry
Serving the hospitality industry for more than 100 years
Representing 2.5 million Hotel rooms with over 20,000 member properties

3. About Us American Hotel & Lodging Educational Institute (AHLEI)
Founded in 1953; the non-profit education and training arm of AH&LA
Offices in Florida, Michigan, India and China
100+ products in a variety of training media
Product development in conjunction with direct industry input
97 International Distributors, Affiliates and Licensed Institutions in 55 Countries
16,500+ Hotels and Resorts currently use our training resources and certification programs globally
250,000+ Hotel Professionals currently hold a professional certification globally
2,000+ High Schools, College and Universities use our academic programs and supplemental materials globally
435,000+ Academic Exams graded since 2008
Customer base (B2B, B2G and B2C) in 100+ countries

4. American Hotel & Lodging Educational Institute (AHLEI)
Our mission statement: Continue to be the premier source for quality hospitality education, training, and professional certification, serving the needs and advancing the excellence of hospitality schools and industries worldwide.

6. THIS SLIDE WILL CHANGE

7. Hospitality industry

8. STAR reports

9. Audience

10. Description

11. Description
This online program has been specifically developed to prepare candidates for the actual exam.
Quiz questions are also included to help target preparation activities and test the candidate’s comprehension of hotel industry analytics.
Fee includes:
CHIA online review program
CHIA certification exam
Certificate upon successful completion of the exam

12. Online

13. Core Content Areas

14. Training includes Case scenarios, hints, sample reports,
Industry “tricks of the trade”,
Analysis examples, quizzes, discussion questions
Application exercises where participants gain hands-on experience working with hotel data.

15. Hotel Performance Reports

16. Trend Reports

17. Data by Measure

18. CHIA Exam
Candidates have access to the CHIA online review program for six months from the date of purchase and must successfully complete the certification exam within the six-month period.
Candidates are allowed 90 minutes to complete the exam.
A minimum score of 70% on the 50-question exam must be achieved to earn the CHIA designation and receive a certificate.*
Recertification requires successful completion of a short test. An online tutorial will assist you in preparing for the recertification exam.
*Candidates who do not achieve a 70% score are allowed to retake the exam up to two additional times at a cost of $50 per attempt.

19. Certification
Individuals obtaining the Certification in Hotel Industry Analytics are awarded five recertification points that can be used for AHLEI certifications having a maintenance requirement.

20. Workshops
One and two-day workshops are available for group training. Additional fee applies.
These can be conducted at a company's headquarters or in conjunction with a scheduled event or conference.

21. Train-the Trainer Sessions
Train-the-Trainer sessions are conducted all over the world on a regular basis.  Additional fee applies.
Sessions present the CHIA content and prepares you to be able to present the CHIA training at your organization.
Learn how you can personalize the training related to your own country or city or any area of the world that you are interested in studying.
Participant can take the online exam after the Train-the-Trainer session to receive the CHIA certification themselves.

22. THANK YOU