1. Services: Where the Jobs Are
Unit 5: Economic Connections
Chapter 29
Services: Where the Jobs Are

2. Key Ideas What range of jobs does the service sector include?
Why is it highly likely that one day you will work in the services sector?
Why are basic jobs critical to the economy of a community or region?

3. Introduction Tertiary and Quaternary Industries
Wherever there is a community, there are service workers

4. Quaternary Industries
Special kinds of services
Highly specialized knowledge-based or technical services
Examples: textbook authors, research and development, National Microbiology Lab (NML)

5. The Services Sector TOTAL 75.1% TERTIARY SECTOR 2004
Wholesale and retail trade
15.7%
Healthcare and social services
10.9%
Business and professional services
10.2%
Education
6.7%
Accommodation and food services
6.3%
Finance, insurance, and real estate
6.0%
Government services
5.2%
Transportation and warehousing
5.1%
Information, culture, and recreation
4.6%
Other services
4.4%
TOTAL
75.1%

6. The Services Sector
A growing economy means more money and more leisure time – what does this mean for our services sector today?
Greater educational opportunities
Growing population requires more services
Technology growth requires new services

7. Basic and Non-Basic Services
What is the difference between basic and non-basic services? ?

8. Major Categories of Services
Wholesale and Retail Trade
The selling of goods
Wholesale: to businesses/stores
Retail: to the public
Examples: merchant, warehouse worker, cashier
non-basic

9. Major Categories of Services
Healthcare and Social Services
Health: dental/medical care, medical research
Social Service: daycare, shelters, counselling
Examples: doctor, nurse, social worker
non-basic

10. Major Categories of Services
Business and Professional Services
Fastest growing service sector in Canada
Serves businesses and individuals
Examples: accountant, mechanic, lawyer
non-basic

11. Major Categories of Services
Education Services
Elementary, secondary, post-secondary
ESL, religious training, vocational training
Examples: teacher, librarian, secretary
non-basic

12. Major Categories of Services
Accommodation and Food Services
Rapidly growing as travel increases
Examples: hotel clerk, waiter, tour guide
non-basic

13. Major Categories of Services
6. Finance, Insurance, and Real Estate Services
Banks, credit unions, insurance, real estate
Range in size from local to huge headquarters
Examples: banker, real estate agent, secretary
non-basic

14. Major Categories of Services
7. Government Services
Federal, provincial, and municipal governments offer a wide variety of services
Examples: politician, jail guard, postal employee
basic

15. Major Categories of Services
8. Transportation and Warehousing
Involves the movement of goods and people
Examples: truck driver, parking lot attendant
non-basic

16. Major Categories of Services
Information, Culture, and Recreation
Growing rapidly because of information technology explosion
Examples: piano teacher, Web designer, librarian
non-basic

17. Future Trends
Today, young people can find jobs that didn’t even exist 30 years ago!
Many opportunities for entrepreneurs to start businesses.
Many service jobs being eliminated by technology:
Online shopping
Automated checkouts
Internet and phone banking
Outsourcing call centres
AND MORE!

18. Question Time!
For each service industry discussed, explain how it may have both basic AND non-basic characteristics. Give specific examples to support your answer.