1. Are we who we say we are? The difference made by Pastoral Care
Liz McEncroe, Nurse Unit Manager
Oncology Services
St John of God Hospital Ballarat

2. Does Pastoral Care make a difference ?
If so, how?
What gets in the way of Pastoral Care making a difference?
How does pastoral care integrate best with the clinical team?

5. Does Pastoral Care make a difference ?
YES

6. How ? PASTORAL CARE: Contributes to holistic, patient centred care
Enhances the patient experience
Is true to mission
Support the entire team
Contributes to quality improvement
Improves job satisfaction

7. What gets in the way? Lack of understanding of the role
Lack of resources: human & financial
Business pressures: patient turnover, beds

8. How does pastoral care best integrate within the clinical team?

9. Multidisciplinary team meetings
Visual presence/ profile
Feedback to team- compliments & complaints
Induction & orientation of new caregivers

10. Are we who we say we are?