1. Facilities Management Town Hall Meetings
Agenda
Training and Development in FM
Meet Grounds Director Dan Schied
FM Customer Satisfaction Survey
Q&A with Ben
April 20th and 21st 2016

2. Facilities Management Town Hall Meetings - April 20th and 21st 2016
Training and Development in Facilities Management
Rick Roper
Training Program Manager
Facilities Management Town Hall Meetings - April 20th and 21st 2016

3. Excellence
in practice…

4. Through these doors wALK…
“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”
ARISTOTLE

5. Breadth & Depth…
What does it mean?

6. Breadth & Depth…
Why does it matter?

7. Breadth & Depth…
How do we define it?

8. Excellence
IS AN ART WON…

9. Facilities Management Town Hall Meetings - April 20th and 21st 2016
Meet Dan Schied
Grounds Director
Facilities Management
Facilities Management Town Hall Meetings - April 20th and 21st 2016

10. Where I came from:
Dan Schied

11. Where I am:

12. Cornell – great team, great people

13. Facilities Management Town Hall Meetings - April 20th and 21st 2016
FM Customer Satisfaction Survey
Joe Remillard
Customer Service and Communications Manager
Facilities Management Town Hall Meetings - April 20th and 21st 2016

14. Facilities Management Town Hall Meetings - April 20th and 21st 2016
Questions and Answers Session
Ben Kuo
Associate Vice President
Facilities Management
Facilities Management Town Hall Meetings - April 20th and 21st 2016