1. Delivering the Digital Workplace
9/9/2018 4:15 AM
THR2205
Delivering the Digital Workplace
Monique Ouellette
VP of IBM Digital Workplace Services
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. The technology revolution
Game on!
"The digital workplace is more collaborative, innovative and agile,” said Richard Esposito, general manager, GTS Mobility Services at IBM. “CIOs therefore have to be innovators of a modern information platform that matches each employee’s specific needs to get the right information to the right people, at the right time, in the right place while ensuring the security of corporate assets."
Richard Esposito, General Manager, GTS Mobility Services at IBM. Forbes, September 11, 2017

3. Social and collaboration
When IT enables employees rather than merely enforcing the rules, the digital workplace can flourish
IBM believes there are four main capabilities that must be present in any Digital Workplace:
Social and collaboration
User centric
apps
Innovation
Working agile
Empower employees to work anywhere, anytime, on any device
Deploy tools that help employees communicate and share ideas worldwide
Provide easy access to the apps employees need to do their jobs
Apply new technology to create a better work experience

4. Working agile
Offering choice of device: Help organizations manage a wide range of different devices, including bring your own device (BYOD) programs
Provide end-to-end lifecycle management for all devices, giving organizations all the mobility services they might need from a single vendor relationship
Allow organizations to bypass the risk and complexity involved with managing such a wide range of devices

5. Social and collaboration
Establish a unified collaboration platform that includes file sharing, live chat, video conferencing, team rooms, and more
Reduce costs and complexity by removing the need for IT teams to manage these tools for themselves

6. User centric apps Simplify support for a wide range of device types
Enable employees to access business applications when and where they want
Provide built-in encryption and backup/recovery measures to make BYOD and remote access secure
Create a centralized console that makes it easy to migrate, integrate and manage endpoints

7. Watson knowledge blocks for O365, Windows 10, Skype, Intune
Innovation
Delivers personalized user support services through a service desk that provides automated password reset, remote take-over and live click-through chat support to Watson
Integrated high-value suite of services that harnesses IBM Watson cognitive capabilities to offer a consumer-first approach for IT support.
Designed to promote self-sufficiency, reduce service desk calls and increase user productivity.
Watson knowledge blocks for O365, Windows 10, Skype, Intune

8. One of the longest operating airlines in the world…
IBM Managed Mobility Migration Services helped the client reduce the prolonged leasing cost by replacing the old workstations and deploying IBM’s Win10 Migration services to migrate their employees, enabling new features of Windows 10 and Office 2016
IBM Managed Mobility Migration Services

9. Large insurance company in the United States…
IBM Collaboration Services provided Skype for Business architecture -- from networking, to applications, to Cloud, to devices -- for 20,000 users, helping increase productivity across the organization
IBM Collaboration Services

10. IBM Services Platform with Watson increased Sysco’s customer satisfaction while improving supply chain performance

11. IBM Booth #487 IBM Speaking Sessions
Tuesday, September 26, 2:10–2:30pm Room: OCCC South — Expo Theater
Delivering the Borderless Workplace
Monique Ouellette, Vice President — Global Digital Workplace and Mobility Solutions
The workplace is undergoing a seismic shift. Creating & maintaining technological agility is a challenge for enterprises, especially with increasing cost pressures. The lack of a coherent implementation strategy can cause a flood of downtime and end user complaints. Creating a seamless user experience while supporting business goals requires a refresh in the enterprise IT approach. This includes how devices are provisioned, how data is accessed and secured to optimize cost savings, and determining the best productivity tools for the anywhere, anytime workspace. IBM understands these issues and has built industry-leading offerings to help organizations address the challenges of today while being prepared for the ones they’ll face tomorrow.
Wednesday, September 27, 9:00–10:15am Room: OCCC S320 E-H
Stay Ahead with the New Tools for Innovation with Microsoft Dynamics 365
Kathy Piontek, Global Microsoft Executive and Luis Gallardo Microsoft Delivery Leader — North America
In the new digital era with cognitive technologies and business transformations, there is a shift in demand to enable sustainable growth and competitiveness. To succeed in this environment, executives need to introduce innovation to drive growth across their enterprise. Organizations must constantly reinvent their strategies to break through the ecosystem. IBM and our clients will share their perspective and showcase our approach on how enterprises can leverage Microsoft Dynamics 365 and Analytics to enable digital transformation, drive cognitive innovation and bring excellence to customer experience.
Wednesday, September 27, 12:30–1:45pm Room: OCCC S320 E-H
Delivering the Modern Workplace
Enterprises are not only facing internal demand for increased productivity, but also an explosion of technology that is significantly impacting the way information technology is adopted and consumed, enabling the “digitalizing” of their workplace. Organizations must be prepared to function well across different cultures, countries and time zones—shifting from traditional, local of ce cultures to a global, results-driven culture. IBM understands the struggles organizations face today; it’s the core of our transformational journey and we live it every day. IBM is uniquely positioned to help enterprises bridge into the new digital era: infusing cognitive, analytics and automation to unleash a new way of doing business in the Digital Workplace.
Demonstrations Areas
Nao Activation
Hololens Activation
Cognitive Studio
Lounge Areas

12. Thank you ibm.com/services/mobile
Microsoft Envision
9/9/2018 4:15 AM
Thank you ibm.com/services/mobile
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Please evaluate this session
Tech Ready 15
9/9/2018
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14. 9/9/2018 4:15 AM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.