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Event Studio Cognos 8 BI
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Objectives In this module, we will examine: Event Studio Overview
Event Studio features Event Lifecycle Management Workflow of tasks
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What is Event Studio? Event Studio is a new studio that is fully integrated into the Cognos 8 platform. Event Studio enables users to be notified of key operational or performance related events that may affect the business. Unlike OLAP or Metrics (which work with summarized data), Event Studio is used to identify individual problems or opportunities. Use OLAP/Metrics to discover what works and what doesn’t. Use Event Studio to discover when things that work (or don’t work) are happening, so you can exploit (or fix) them. Event Studio can: alert users deliver information about the event automate tasks
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What does Event Studio Do?
Event Studio automatically monitors data for the events you have defined. When an event is detected, Event Studio can: send alerts by run reports concerning the event run an existing Agent update a database incorporate a Web service post ‘newsflashes’ to the portal run an Import\Export run a content Maintenance Task run a Metrics Task
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Additional Features Event Studio also allows users to:
create Parameters (Prompts) for use in conditions must modify agent after creation in Cognos Connection create calculated items for use in tasks create and apply a schedule to an agent manage the task execution rules re-order the tasks preview results manage notification lists
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How Does Event Studio Help?
Users don’t have to read reports looking for problems to deal with. Event Studio notifies them about problems as soon as they occur. Detecting events as soon as they occur means there is a better chance of achieving a favorable outcome. Identifying and detecting the most important issues means that users’ workloads are automatically prioritized. Using Event Studio: avoids information overload allows users to keep track of individual events helps keep Metrics ‘green’.
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Event Lifecycle Management – Agents
manages Event Lifecycle Management automatically Event Studio creates and maintains Agents Event condition – detects significant events Correlates events Workflow of tasks – drives actions according to status Schedule Agents run unattended Detects events, running tasks and maintains a list of current issues
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Event Studio Tasks Condition
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Detecting a Significant Event
An event occurs when data meets a condition. The data conditions that signify an event may apply to single or multiple systems. Returns = ' our fault ' and ( Order Value > $5K or Customer debt > $50K ) Returns Data Warehouse Orders
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Drive Action – Workflow of Tasks
Where human interaction is required Timely delivery of event related information message Dynamically maintained portal messages – BI Newsflash Reports Communicate complete picture of the event and facilitate action
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Tasks Can Run in Context of the Event
Report Agent Sunglass Corner Taeho Sports Information focused on the specific events
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Tasks Can Run in Context of the Event (cont’d)
Returns = ' our fault ' and (Order Value > $5K or Customer debt > $50K) Agent Agent Sunglass Corner Taeho Sports Customer debt > $50K Where Customer IN (Sunglass Corner, Taeho Sports) Cross-system event lifecycle management escalation
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Drive Action – Workflow of Tasks
Automated actions: Agent Web Service Run database-stored procedure Further event validation Escalate Information gathering Initiate an action
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Event Correlation and Task Workflow
Events have a lifecycle. New event instances are correlated with prior ones. Events can be: New Ongoing - changed Ongoing - unchanged Stopped
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Event Lifecycle
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Tasks Are Performed According to their State in Lifecycle
Returns = ' our fault ' and ( Order Value > $5K or Customer debt > $50K ) 1. sales rep 2. Detail report to order fulfilment New Ongoing - Changed - unchanged Stopped Escalate to Manager Notify accounts
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Tasks Are Performed According to their State in Lifecycle (cont’d)
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Current and Prior Agent Run Values
Period 1 Period 2 What is new? What is still ongoing? What has stopped?
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Summary - Tasks Drive action human automated Tasks are performed
in context - the events identified - current and prior according to their status
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Summary – Event Lifecycle Management
Agent Event condition detect significant events Workflow of tasks drive actions in context and by status Schedule Agent Hot List
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Summary In this module, we examined: Event Studio Overview
Event Studio features Event Lifecycle Management Workflow of tasks
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Workshop 1 Event Studio
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