1. Unit 1 - Introductions
Exercise classes 2

2. Abbreviations SB – Student’s Book PF – Practice File pg. – page
ex. - exercise

3. Contents Language Focus (SB – Grammar Reference, pg. 145) Verb to be
Article a/an
Wh questions
Vocabulary - Nationalities
Writing – s (SB – Writing File, pg. 126)
Skills – Introducing yourself and others

7. A/AN

8. Definite and indefinite article
Countable/Singular
a book
a manager
the book
the manager
Countable/Plural
books
managers
the books
the managers
Uncountable
money
the money

9. NOTE!
A book AN interesting book

10. YES/NO vs. WH QUESTIONS He is from Novi Sad
Is he from Novi Sad? Yes, he is
No, he isn’t
Where is he from?
He works in a bank.
Does he work in a bank? Yes, he does
No, he doesn’t
Where does he work?

11. WH QUESTIONS
These are questions which cannot be answered with "yes" or "no" e.g. "What is your name?“
Remember we use:
Who for a person "Who were you talking to?" Whose for ownership "Whose shoes are those?" What for a thing or object "What's in that box? " Why for a reason "Why were you late?" Which for a choice or amount "Which do you prefer chicken or fish?" Where for a place / location "Where are you from?" When for a time "When will we leave?" How for a way or amount "How do you spell your name?", "How old are you?"

12. Subject vs. Object QUESTIONS
He is in the park.
Is he in the park?
Where is he?
BUT: Who is in the park?
They are British.
Are they British?
Which nationality are they?
BUT: Who are British?
He works in a bank.
Does he work in a bank?
Where does he work?
Who works in a bank?

13. Exercises
Practice File Pg. 5-6, exercise A-E

14. Nationalities - FORM
in English all words that refer to a nationality are written with a capital letter.
GROUP 1 – ending in an
Germany-German
GROUP 2 – ending in ish
Spain-Spanish
GROUP 3 – ending in ese
Japan- Japanese
GROUP 4 – ending in i
Kuwait- Kuwaiti

15. Nationalities Country – I live in Japan
Adjective (Nationality) – He likes Japanese food.
Inhabitant – (noun) same as the adjective
She is a Japanese.
the Japanese enjoy fireworks.
Language – (noun) same as the adjective
She speaks Japanese.

16. Nationalities
PF, pg. 4, ex A-F

17. E-mails - Layout and Punctuation
Formal
Informal
Dear Mr Piper, I am writing to thank you for all your help. I look forward to seeing you next week. With best wishes, John Smith
Hi Tim, Many thanks for your help. See you next week. Cheers, John

18. E-mails - Phrases for starting and finishing
Starting Phrases
Formal: Dear Tim, Dear Mr Piper, Dear Sir or Madam,
Informal: Good morning Tim, Hi Tim, Hi there Tim,
Morning/Afternoon/Evening Tim, Hello again Tim,
Ending Phrases
Formal: Yours sincerely, Yours faithfully, Yours truly, With many thanks and best wishes, Informal: Regards, Best wishes, Rgds, Cheers, Bye for now, See you soon,

19. Email Etiquette Email dos and don'ts
A lot of people still have problems writing s. I should know – I receive badly written s every day! So I hope these suggestions will help.
Rule 1:
Always check you've got the right name in the 'To' box. And make sure your only goes to the people who need to read it. Remember that if you reply to all, then everyone will get your . Does the whole sales team really need to read your to one person about something unimportant?
Rule 2:
This sounds obvious, but don't forget to attach them! A word of advice – attach the file you want to send before you start writing. That way, you can't forget to attach it!
Rule 3:
No. If you write 'CAN YOU LET ME KNOW THIS WEEK?' you are basically shouting at your reader. They will think you are very rude. So just don't do it.
Rule 4:
Short s sometimes sound rude. People won't read very long s. Keep s short, but remember to be polite and friendly, too.
Rule 5:
This is important, especially if it's a work . If you make mistakes in your , people will think you also make mistakes in your work. So always check everything carefully. Ask a colleague to read and check it before you hit 'Send'.

20. Hairuddin Omar, a maths teacher, has written four emails this morning
Hairuddin Omar, a maths teacher, has written four s this morning. Read the descriptions of the s and then match them to the opening lines of the s.
A. Hairuddin ed a man called Norozan Bakar, the father of a pupil at the school. He wanted to know why Mr Bakar’s son was absent from school.
B. Hairuddin ed all the maths teachers at his school about some training.
C. Hairuddin wrote to his friend about their plans to play football at the weekend.
D. Hairuddin sent an asking for more information about a conference. He did not know the name of the person who will read his .
1. Morning everyone, Just thought you might be interested to know that…
2. Hi there Rahim, Hope you’re well. Might be a bit late on Saturday…
3. Dear Sir or Madam, Could you please send me…
4. Dear Mr Bakar, I am writing to you because I am worried that…

21. Writing emails Put the phrases in the right order to make sentences.
1. I / forward / meeting / you. / to / look
______________________________
2. hearing / to / forward / look / you. / from / We
3. to / speaking to / soon. / forward / you / I / look
4. on / forward / to / seeing / We / look / Saturday. / you
5. look / possible. / your / to / receiving / as soon as / reply / forward / I

22. Complete the sentences with the right word.
delete / send / attachment / open / CC / link
1. You can _________ an to one or more people. When you get an , you must _________ it before you can read it. With your , you can include an _____________ (like a photo or document).
2. If you do not want to keep an old , you can ___________ it.
3. You can include a ____________ to a website in your . If you are sending someone an , and you want your manager to see it as well, you can ____________ your manager.

23. From: Samir To: Sales Team CC: Hatem Trabelsi; Patricia Bartlett Subject: RE: Meeting next week Attachments: New proposal.rtf (376KB) Hello Sales Team, I’ve got an idea for next week – see the attached file. I’d like to hear what you think about my suggestion. I think Hatem and Patricia may be interested, so I’ve copied them in too. Let’s talk more at the meeting next week. Regards, Samir

24. 1. Who is the from?
a) Samir
b) Sales Team
c) Hatem Trabelsi
2. What is the name of the attachment?
a) Sales Team
b) Meeting next week
c) New proposal
3. What does the writer want you to do?
a) contact Hatem and Patricia
b) read the attachment
c) organise a meeting
4. Who has received the ?
a) only you
b) you and everyone in the Sales Team
c) you, everyone in the Sales Team, Hatem Trabelsi and Patricia Bartlett

25. Introducing yourself and others
Which phrases for introducing yourself do you know and use?

26. Introducing yourself and others
SB pg. 12 – ex. A, B, C, D
PF pg. 54
Vocabulary:
an intern
Sales Department

27. Introducing yourself and others
Q: Which conversation is most informal (friendly and relaxed)? Which is most formal (serious and official)? A: - Most informal conversation: Conversation 3 The language is informal. For example, they greet each other with the words Hi, which is an informal greeting. - Most formal conversation: Conversation 2 The use of formal language. For example introduce and colleague. Formal language is used to make the introduction ( she introduces herself formally, giving her position in the company).

32. Introducing yourself and others
PF, pg. 55, ex. A-C

33. Thanks for your attention