Presentation is loading. Please wait.

Presentation is loading. Please wait.

Our New BPO Company Will Be Named “Conduent, Inc.”

Similar presentations


Presentation on theme: "Our New BPO Company Will Be Named “Conduent, Inc.”"— Presentation transcript:

1 Our New BPO Company Will Be Named “Conduent, Inc.”
On January 29, 2016, Xerox announced its plan to separate into two independent, publicly traded companies by the end of 2016. One company will include our Business Process Outsourcing – or BPO – business. The new BPO company will be a Fortune 500-scale company, with the second–largest market share among BPO providers. The other company will be comprised of Xerox’s Document Technology business, which will continue to be a global leader in document management and document outsourcing, and will also be a Fortune 500-scale company. The separation will bring the new BPO company greater business focus, operational simplicity and agility to better respond to shifting market demands and continue to provide world-class services for our clients. The company will continue to help clients improve the flow of work by leveraging its expertise in managing transaction intensive processes and by applying new innovations to automation solutions. Today [On June 16, 2016], we announced that our standalone company will be named “Conduent” – a name that reflects our client focus and value proposition.. Here’s how. Company Name Announcement, June 2016

2 Who we are Xerox’s BPO business will become an independent business process services company with a new name, Conduent, Inc. We deliver seamless, personalized and secure transactions at a massive scale. We are experts in transaction-intensive processing, analytics and automation. Our portfolio includes industry-specific solutions for government benefit programs, as well as multi-industry service offerings such as transaction processing, customer care and prepaid cards. We have approximately 96,000 employees who work to improve the loyalty, satisfaction and retention of your patients, commuters, consumers or employees. Starting with who we are.. Conduent creates seamless, personalized interactions between businesses or governments and their end-users and consumers. Our expertise is in transaction-intensive processing, analytics and automation. Our portfolio includes industry-specific solutions in healthcare and transportation, for example, as well as multi-industry services such as transaction processing and customer care. Our employees work as an extension of our clients to improve the loyalty and satisfaction of their constituents. Company Name Announcement, June 2016

3 Our world view: Our approach: Why are we different:
We live in a world where immediate, personalized interactions are the new expectation. Our approach: We connect clients and their constituents to enable seamless, personal and secure transactions – anywhere and anytime. The value of our business is derived from our view of the world we live in, the end-users we touch and our deep understanding of their expectations. Our world view is that we live in a world where immediate, personalized interactions are the new standard. Our clients and their constituents expect service delivery to be efficient and ‘always on.’ In a world of data, each interaction should be unique, personalized and smarter…demonstrating that we know and understand citizens and customers. We will be the company that connects clients and their constituents in ways that build satisfaction and loyalty. We work as an extension of our clients, conducting millions of interactions every day on their behalf – such as processing toll payments or medical claims… disbursing public assistance funds… or addressing a customer care concern. We deliver these transactions at massive scale, yet ensure each one is seamless, personal, precise and secure. Why are we different? It’s our people, approach and applied innovation. We will be a company of experts and innovators with deep domain expertise in both the front and back office. We will carry forward the values and culture of innovation, diversity and integrity from Xerox and build on our expertise in transaction-intensive processes, analytics and automation Why are we different: Our expertise, approach and applied innovation. Company Name Announcement, June 2016

4 What the Conduent name represents
The name Conduent was inspired by several aspects of our company’s mission and strategy: A partner to businesses and governments… Enabling seamless, personalized and secure interactions… Connecting our clients with their participants, commuters, consumers and employees… Creating value through improved end-user experiences… Words like conduit, confluence and constituent combine to create our new name – Conduent. The name Conduent was inspired by several ideas that evoke the company’s business strategy and the value we create for our clients. Consider this: We’re an extension of our clients and create meaningful connections with their constituents. Our services create seamless, personalized interactions between our clients and their patients, commuters, consumers and employees. Words like conduit… confluence… and constituent combine to create a new word – Conduent – that we will own and infuse meaning over time. Company Name Announcement, June 2016

5 Experienced Leadership
Ashok Vemuri Chief Executive Officer, Xerox Business Services (Until the completion of the separation) Chief Executive Officer, Conduent (Upon the completion of the separation) CEO Ashok Vemuri Relevant Experience IGATE: President and chief executive officer Infosys: Member of the board, senior vice president and head of Americas, and global head of Manufacturing and Engineering Services Achievements Transformed IGATE’s organization, go-to-market strategy, brand and balance sheet Implemented Infosys’ vertical go-to-market model Named to World Economic Forum IT Board of Governors Received Board of Enterprise Asia’s Outstanding Entrepreneur Award (2015) Received IAIR’s Businessman of the Year Award (2015) Ashok Vemuri will become the CEO of our new business process services company, Conduent, upon the completion of the separation. Vemuri is a deeply experienced global leader with 16 years of service in the technology and outsourcing industry. He has a proven track record for helping companies grow and transform. His previous experience includes serving as chief executive officer of IGATE, a New Jersey-based global technology and services company, and various senior leadership positions at Infosys. Vemuri will join Xerox effective July 1, 2016 and serve as chief executive officer of Xerox Business Services, LLC and an executive vice president of Xerox Corporation until the separation is complete. Company Name Announcement, June 2016

6 Conduent By The Numbers
18 of 20 Managed U.S. healthcare plans are clients About 40% U.S. hospitals count on our solutions Over 50% Mobile phone subscribers touched by our customer care services 27 countries Use our transportation solutions 8.9 million People travel through Xerox managed toll systems daily 2nd largest U.S. electronic toll collection service provider We are a leader in business process services providing solutions that touches millions of lives everyday. To give you a better sense of our reach and scale, here are a few stats: We are the #1 industry leader according to Gartner, Everest Group and Nelson Hall 18 of the top 20 managed U.S. healthcare plans are our clients Our solutions are counted on in about 40% of all U.S. hospitals We are the 2nd largest electronic toll collection service provider in the U.S. with 46% share We touch 2 out of every 3 insured lives in the U.S. 27 countries use our transportation solutions 8.9 million people travel through our managed toll systems daily Over 50% of mobile phone subscribers are touched by our customer care services We process 43% U.S. child support payments annually 2 out of 3 Insured lives in U.S. touched by our services 43% U.S. child support payments processed annually #1 Recognized as an industry leader by Gartner, Everest Group and Nelson Hall Xerox Internal Use Only Company Name Announcements, June 2016


Download ppt "Our New BPO Company Will Be Named “Conduent, Inc.”"

Similar presentations


Ads by Google