1. Management Concepts and Principles

2. Management and Organization
Organization Systematic arrangement of people brought together to accomplish some specific purpose
Management the process or functions of planning, organizing, leading, and controlling

3. Management vs. Leadership
Management “use human and non-human resources to achieve predetermined objectives”
Leadership “ Art of influencing , guiding and getting others to follow to do things to achieve predetermined objectives”

4. Management and Leadership process
Goals and Objectives
Communication, Negotiation
Personnel and Performance management
Resource management
Professionalism and Workplace culture
Time and Prioritization

5. management Efficiency “means” minimize resource usage
Effectively “end” Goal attainment

6. Functions of Management
Planning
Organizing
Leading
Controlling

7. Planning Define goals Establish strategy
Develop plan to coordinate activities

8. Organization Determine what tasks are to be done Who does what
How tasks are grouped
Who reports to who
What and where decisions are to be made

9. Leading Motivating employees Directing activities
Select communication channel
Solve conflict

10. Controlling Monitoring performance Compare with goals
Correct significant deviations

11. Management roles Interpersonal relationship Transfer of Information
Decision making

12. Principles of HRM HR planning: Is a management function that Evaluates
Identifies HR to meet organizational goals

13. HR Management process Recruiting Selection Hiring/Appointment
Orienting
Training
Coordination
Evaluation
Promotion

14. Performance Appraisal
Identify the employees’ current level of Job performance
Identify strenghts and weaknesses to determine training needs
Assess employees contribution to determine wage and other rewards
Give feedback to staff on their performance

15. PA process Decide what to appraise Establish an Appraisal team
Design and agree on the appraisal tools
Collect information needed to measure performance
Compare results with norms ,standards and measures
Communicate results
Decide what next

16. Give Example of PA in your Healthcare system

17. Continuing Education Staff Development
Process of enhancing staff performance with specific learning activities and outcomes.

18. Why Continuing education
Increase Knowledge
Develop Skills
Shape Attitudes

19. Management of Non-Human resources
Types of money:
Money that is seen:Cash, Cash Imprest
Invisible: Budget Allocation,Warrant funds

20. Give example of money types

21. Accounting Procedures
Receipts:
Use pre-determined numbered receipts to acknowledge
Separate function of cash receipts handling and record keeping
Prepare reconcilliation

22. Payments:
Make all payments using cheque except approved petty cash
Support all payments by evidence
Keep all documents safely

23. HF Sources of funds Basket funds Personal Emolument Other charges MSD
Vertical Programmes
Council Own sources
CHF
Health Insurance