1. Financial Coaching in CT- 12/7/16 Survey- N=13
CT Asset Building Collaborative
Financial Coaching in CT- 12/7/16 Survey- N=13

2. Where Financial coaching is offered

3. Where programs are reaching*
* No site responded with countywide as an option

4. Financial Coaching Program Size*
* No programs were operating with more than 10 new clients/month

5. Categories of Clients Served
Responses
Percent of Cases N
Percent
Low and Moderate Income 12
20.3%
92.3%
Single Parent Families 9
15.3%
69.2%
Youth or Young Adults 5
8.5%
38.5%
Persons with disabilities
Unemployed 4
6.8%
30.8%
Re-entry
IDA participants 3
5.1%
23.1%
Income above a stated minimum amount
Income below a stated maximum amount
Public Housing Residents
Shelter Residents 2
3.4%
15.4%
Veterans
Small Business Owners
Senior Citizens 1
1.7%
7.7%
Domestic Violence Victims
Total 59
100.0%
453.8%

6. Number of different Populations served by each agency

7. Coaching Programs Service Delivery Model Years Operating
# Sites
Percent
As part of a comprehensive financial capability program (incl. financial workshops, VITA etc.) 5
38.5%
As part of a comprehensive economic development set of programs (workforce development, entrepreneurship, home ownership 3
23.1%
Integrated with other social service programs (eg. part of eviction prevention, utility arrearage, benefits screening,
As a stand alone Financial Coaching program 1
7.7%
As part of a study on financial health
Total 13
100.0%
Years Operating
# Sites
Percent
Less than 1 year 3
23.1%
1-3 years 4
30.8%
3-5 years
More than 5 years
Total 13

8. Agency Coaches: source and size
Coaching Sources
Responses
Percent of Cases N
Percent
Full time paid staff 11
50.0%
84.6%
Interns/Vistas 1
4.5%
7.7%
Part time paid staff 5
22.7%
38.5%
Volunteers
Total 22
100.0%
169.2%
Coaching Pool
# sites
Percent
One 1
7.7%
Two-Three 6
46.2%
Three - Five 3
23.1%
Six-Ten
More than Ten coaches 2
15.4%
Total 13
100.0%

9. Coach Training and client Contact
Responses
Percent of Cases N
Percent
CFPB Your Money Your Goals 7
35.0%
53.8%
NeighborWorks America 3
15.0%
23.1%
Central New Mexico 2
10.0%
15.4%
AFCPE 1
5.0%
7.7%
The Financial Clinic
University of Wisconson
In house training/train the trainer
No formal training
Total 20
100.0%
153.8%
Coaching Contacts
Responses
Percent of Cases N
Percent 1
4.8%
7.7%
Group 4
19.0%
30.8%
In Person 13
61.9%
100.0%
Phone 3
14.3%
23.1%
Total 21
161.5%

10. Client outcomes tracked
Responses
Percent of Cases N
Percent
Achievement of financial goals 11
11.2%
91.7%
Budgeting and expense tracking
Change in the amount of savings
Credit improvement 10
10.2%
83.3%
Debt reduction 9
9.2%
75.0%
Change in client attitude, confidence or perceived financial well being 8
8.2%
66.7%
Change in savings habits (increase in the number of deposits)
Pre and post test of financial knowledge 7
7.1%
58.3%
Better use of financial products
On time bill payment 5
5.1%
41.7%
Change in income
Improved job or job related income 4
4.1%
33.3%
Change in net worth 2
2.0%
16.7%
Total 98
100.0%
816.7%
# of Outcomes
# site outcomes
Sites
Percent 1
7.7 3 6 2
15.4 7 8 9 10 11 12
Total 13
100.0

11. Identified Barriers Program Barriers
Responses
Percent of Cases N
Percent
Lack of client follow through once in the program 10
34.5%
76.9%
Lack of client interest 5
17.2%
38.5%
Unreliable or insufficient funding
Competing demands on coaches time to devote to financial coaching 3
10.3%
23.1%
Difficulty in tracking client outcomes or program impact
Inability to integrate into other programs and services 2
6.9%
15.4%
Client's low income levels 1
3.4%
7.7%
Total
29 
100% 
223% 

12. Questions ????? Andrew Geisert Sheryl Horowitz LifeBridge
Sheryl Horowitz
CT Association for Human Services
x 246