1. Analysis of Business Systems for Sylvan Learning Center
J Todd Heffner
BME 273

2. Project Definition
Develop a better personal understanding of effective management techniques
Redesign various existing techniques and establish and implement new ideas

3. Action Plan A preliminary understanding of the present system
Profit margin improvements
improving existing marketing strategies
increasing public relation’s
implementation of these new strategies
Reassessment of implemented strategies

4. Progress An overall grasp of the system has been obtained.
study skills program redesign
ACT prep program redesign
Marketing improvements
client length of stay
Public relation improvements
free seminars

5. Future Plans Implement marketing strategies
Implement public policies strategies
Begin creating a policies and procedures manual