2. Supporting
Effective Public
Services in Scotland

3. A three-year project to improve public services for all Scotland’s communities to flourish

4. Purpose and aims Purpose Aims
To use evidence to transform public services for all of Scotland’s communities to flourish
identify and better understand what is working and not working on public service delivery in Scotland, how we can translate knowledge from setting to setting
contribute to the development of a Scottish model of service delivery that brings about transformational change for people living in different places across Scotland

5. learn what is and what isn’t working in their local area
encourage collaborative learning with a range of local authority, business, public sector and community partners
better understand what effective policy interventions and effective services look like
promote the use of evidence in planning and service delivery
help organisations get the skills and knowledge they need to use and interpret evidence and embed its use in their everyday working practices

6. Prevention Partnership Performance Participation
We work across the four pillars of the Scottish Government’s Christie commission

8. We work with local partners to help provide different kinds of Evidence to solve local problems…….

9. …and create a resource where others can access the evidence relevant to them

10. We’re conducting Collaborative Action Research……..
………with four of Scotland's Community Planning Partnerships to support them with better use of evidence

11. In Partnership with:

12. By the end of 3 years we will have helped local communities to:-
get the services they need
have ways of planning and developing services for the future

13. We investigate what makes Good Leaders in local authorities and communities

14. We’re looking at What Works in Improvement and Effectiveness for public service delivery………
by exploring the Language and Structures of successful transformation to understand what works and why

15. Evaluation Approaches
Providing evidence of effectiveness and demonstrating the utility of novel approaches to evaluating local, area-based interventions:-
Evaluability assessments: a collaborative approach to
deciding whether, when and how to evaluate
Synthetic controls: evaluating area-based interventions
by comparing real with modelled ‘synthetic’ areas
Find out more at:
whatworksscotland.ac.uk/publications/http

16. Through events such as Policy Reunions we will explore what Governance models and frameworks work in the successful planning and delivery of local public services in Scotland

17. We work in partnership with national and local agencies interested in public service reform
And we’re investigating what
makes a good Partnership

18. We help local planners think about how to Prevent social problems before they start

19. Capabilities and Outcomes We are ‘operationalising’ the Capability Approach as a basis for public service reform

20. We’ll increase understanding of the conditions that encourage and inhibit the Spread and Sustainability of improved service planning and delivery

21. We’re also working at a national level with:
Glasgow Centre for Population Health
Healthcare Improvement Scotland
Improvement Service
Inspiring Scotland
Institute for Research and Innovation in Social Sciences
Joint Improvement Team
NHS Education for Scotland
NHS Health Scotland
Scottish Council for Voluntary Organisations

22. What Works Scotland is funded by the ESRC and the Scottish Government

23. Find out more!
whatworksscotland.ac.uk
@wwscot