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Netiquette and Online Security
September 27th 2017
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What is Phishing? An attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes indirectly, money) by masquerading as a trustworthy entity in an electronic communication An act of sending an to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft
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Cyber Hacks of 2016/17
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Department of Homeland Security Government 30,000 Poor security
Organization Type Year Exposed Number Affected Method Verizon Telecoms 2016 1.5 million Hacked TaxSlayer Web Unknown Department of Homeland Security Government 30,000 Poor security Democratic National Committee Political 19,252 Phishing Cox 40,000 Weebly 43.5 million Rosen Hotels Equifax Financial, Credit reporting 2017 143 million
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Clinton campaign manager, John Podesta receives a phishing masked as an alert from Google that another user had tried to access his account. It contains a link to a page where Podesta can change his password. He shares the with a staffer from the campaign's help desk. The staffer replies with a typo - instead of typing "This is an illegitimate ," the staffer types "This is a legitimate ." Podesta follows the instructions and types a new password, allowing hackers to access his s.
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How does it affect you personally?
Checking on your phone or computer Accessing bank information other than from the bank Logging in to social media accounts Visiting unsecure websites Downloading music, documents, etc. Purchasing items online
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How does it affect you professionally?
Checking business or personal Downloading files for school related activities Purchasing items with school card Browsing the web on school computers
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Guidelines to avoid website phishing scams:
If redirected, make sure you do not enter unnecessary or duplicate information from a previous site Make sure you typed or spelled the website URL correctly Look for words like "update," "security," "login," "billing," when combined with a legitimate base domain name -- or its misspelled variation
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Guidelines to avoid email phishing scams:
Be suspicious of urgent demands for information Look for misspelled words or grammatical errors in the message and/or hyperlink Avoid ing personal and financial information Be watchful of general greetings Hover over any links displayed Be careful! NO ONE is safe!
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Equifax Data Breach
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Rules of Engagement + Netiquette
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The rules of engagement for
Texting Social Media
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TTYL Talk To You Later BTW By The Way Laugh Out Loud LOL ROTFL Rolling on the Floor Laughing POV Point of View B/C Because JK Just Kidding ICYMI In Case You Missed It
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Protect Your Personal Information
Do not place all the details on your social media When you are creating your profile at social media accounts and even online dating sites, there are some fields there that are optional. You do not have to give out your personal information anymore 2. Don’t share Bank Account numbers, social security, address, drivers license unless in a secure space. This makes it easy for identitiy theives, buglers Protect Your Personal Information
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No one likes to receive bad news and receiving it via email or a message can add salt to the wound.
Have you ever ed a client to tell them that their order was delayed? Or messaged a friend to let her know you couldn't attend her birthday party? Or how about ing your boss to alert him that you were not finished with a project and would miss your deadline? If the answer to any of those questions is yes, stop using or messaging to communicate bad news. Using or messaging to communicate bad news can send the message that you don't care or that the issue isn't important enough to warrant your personal attention. When you use or messaging to communicate bad news, you have no way of judging the person's reaction. Most likely, people will be disappointed or upset. If you're not delivering the news in person, their feelings of disappointment may escalate and create an even worse situation. Lastly, when you use or messaging in this scenario you appear cowardly. Customers, co-workers, bosses and friends appreciate people who have the courage to communicate bad news in person. If you're unsure if your message qualifies as bad news ask yourself, "Would I want to receive an or message with this type of news or would I prefer to have it communicated in person?". Then act accordingly. Don’t Send Bad News
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Regardless of your political views The president’s Twitter account is a great example of poor social media ettiquette. Whether you are sending an , instant messaging, commenting on Facebook, adding images to Snapchat, or posting a message to your blog, you need to remember that anything you put on the internet can be there forever. Even if you remove the material, someone may have copied or saved it. One rule of thumb many people use is to never post anything you wouldn’t want your parents or boss to see. Use Discretion
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Protect Children
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Ayesha Shelton Director of Staff Development Jimmy Alton Communications Manager
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