1. ITS Integrator User Certification Program
Presenter: Peet du Plessis
Date: 12 March 2014

2. Background
Identified the need for Certification of ITS Integrator System Users on various levels of skills
The qualification will indicate the level of competency of a user in a particular functional area
Aligned with certified training offered by other software providers, e.g. Oracle
Project kicked off in 2012

3. The Development Phase
The project kicked off in 2012 with the identification of the various areas of specialization within the 3 main functional sub-systems, i.e.:
Student Management System
Financial Management System
HR and Payroll Management System
Development of study manuals commenced in 2012
32 Manuals had to be compiled for each system-supported functionality e.g. Academic structure; Finance Code Structure, etc.
This was a mammoth task as some of the manuals turned out to be in access of 250 pages
The System Consultants Team had to do the compilation of the manuals in addition to their normal workload
Curricula for each qualification per area of specialization on the 3 levels of competency was also done

4. Introduction to the User Community
The ITS Integrator Certification Training programs were introduced to the User Community at the 2013 User Group Conference
Status of:
Study manuals
Credits per module
Program credits
Fee structure
Plan was to kick off in the 2nd trimester in April 2013 with at first only AdaptIT Pretoria staff members as a pilot group

5. The Pilot Group
Program Credits and fees structure was only finalised in June 2013
Program prospectus could only then be published and circulated
AdaptIT Pretoria staff was invited to apply for the transactional level program
RPL or Lectures
Scheduling had to fit in with other higher priorities
Lectured format was postponed
First RPL Assessments were done in November for 15 staff members in 9 modules on the Transactional Level
RPL candidates were requested to give their feedback on various aspects i.e.:
academic level of the assessment
the format and standard of the manuals
course administration

6. Lessons Learned from the Pilot Group
Steep learning curve for all involved
Huge potential for developing as a very important qualification for the ITS Integrator Users – indicator of competencies
Study manuals must be split for Transactional level and Controlling level – only one manual is confusing
Study manuals was developed in 2012 on Version 1 – now outdated
Need to get an expert material developer to assist Consultants Team with the format and presentation of the study manuals
Ensure that the assessments are aligned with the manual and the level
Revise the lectured format of presentation
To detailed process of application and registration

7. The Way Forward Assign resources during 2014 to:
Split the current study manuals into the transactional level and the controlling level
Update the content to Version 3
Acquire the assistance from an expert study material developer
Align the assessments with the content of the study manuals and the levels
Change the lectured format of presentation to a fully fledged distance learning format with on-line support to students and an assignment
Students must have access to a test environment at their institution for the practical exercises
Retain the optional practical examination preparatory sessions
Revise the fee structure
Streamline the application and registration process
Revise the program prospective

8. The Way Forward (continued)
AdaptIT Pretoria will continue with the RPL process of the pilot group and issue first certificates to candidates who complete the program
The Professional User Level will not have study manuals as the Controller Level qualification is a pre-requisite
Professional Level assessment will be a case study based over multiple silo’s of functionality
Anticipated roll-out to the User Community in the second half of 2014
Concerted marketing effort to reach all users once the above mentioned is completed

9. Questions?

10. Disclaimer
The information, comments and material presented in this presentation are provided for information purposes only. The presentation is not addressing all possible technical or business aspects and does not claim to be complete or exhaustive.
Adapt IT reserves the right to change its business or product development plans as circumstances dictate.
This document may not be reproduced or distributed without the written permission of Adapt IT (Pty) Ltd.

11. Thank you