1. Third Party Vendors for Data Analytics: Friend or Foe?
APLU CIMA
Gesele Durham, University of Wisconsin Milwaukee

2. Vendors at UW-Milwaukee
EAB
Student Success Collaborative
Guide
Academic Performance Solutions Tool
Weave Online
Digital Measures
Hobsons CRM

3. EAB: Student Success Collaborative
Advising Management, Scheduling, Notes
Coordinated Care
Predictive Analytics re: student success
Progress Reports (Early Alerts)
Campaigns

4. EAB: Guide Companion to SSC Student facing mobile app
“Journeys”: milestones and reminders

5. EAB: Academic Performance Solutions
Combines silos of data
Student HR
Budget and Finance
For senior level decision makers
Strategic use of data normalized across the university

6. Observations and Lessons
Dedicated consultant and service team
EAB best practice research
Tools at various stages of readiness
Institution must be able/willing to invest to achieve results
Establishing appropriate internal infrastructure critical
Communicating priority and nature of investment to ensure buy-in
SSC—far more advanced now—institution must be willing to put in a lot of work
Guide—perhaps now getting ready for prime time
APS—benchmarking data of great interest but…..
Knowledgeable but….coming from higher ed?