1. Tech 190A Week 5 Lecture
Soft Skills Series V

2. Video Module 6: Interviewing and Business Networking
Four Steps to Successful Interview
Prepare for the interview
Make a good impression
Present a quality interview
Follow up and self-analysis

3. Business Networking
“The number 1 method to get a job is word of mouth”

4. How to Prepare for Business Networking Meeting
Have plenty of business cards
Take a small notebook
Dress for success
Objective is to meet new people
Interact with others, not just your friends

5. Six Tips to Help You Become Successful at Business Networking
Get to the event early
Be positive and approachable
Ask questions
Listen to conversations before you speak
Do not “hard” sell
Establish connections

6. Video Module 9: Business Phone Etiquette
Rules of Business Phone etiquette
Smile and be friendly
Always identify yourself
Be articulate
Listen closely to your callers
Help resolve problems
End call properly

7. Guidelines for the Use of Business Cell Phones
Never use pop or offensive sounding tones
Do not speak loudly
Turn off your phone (or put your phone in silence) during meetings
Use hands-free device to answer calls while driving. Obey appropriate laws.

8. Video Module 10: Business Email Essentials
Business s must be professional
Your s reflect your work quality

9. Ten Rules for Business Emails
Be brief
Answer all questions
Use proper spelling, grammar and punctuation
Reply quickly
Do not use all caps
Do not leave out the message thread
Watch your formatting
Avoid sending confidential information
Never send libelous or offensive remarks
Read it before you send it

10. Six Steps to a Professional Email
Determine who will receive the
Determine who to copy
Create a subject field
Write the body of the
Signature block
Proofreading