2. Learning Objectives
Educate guests on the skin care, body care and pure-fumeTM domains and their associated products
Use the appropriate tools and service behaviors to discover guests’ skin/body care and aroma needs
Use the appropriate tools and service behaviors to provide appropriate solutions for guests’ skin/body care and aroma needs
Effectively perform the Balancing Skin Care Ritual and the complete Skin Care Experience

3. Elemental NatureSM

4. Infinity/Air

5. Fire

6. Water/Earth

8. Botanical Kinetics™ (normal to dry)

9. Botanical Kinetics™ (normal to oily)

10. All-Sensitive™

11. Tourmaline Charged

12. Green Science™

13. Enbrightenment™

14. Outer Peace™

15. Elemental NatureSM Questionnaire

16. Solutions Formula
“Because (challenge or need) I recommend (appropriate system) Which will (results).”

17. Skin Care Experience

20. Caribbean Therapy™

21. Conditioning Body Care

22. Rosemary Mint

23. Spa/Body

24. Stress-Fix™

28. Singular Notes

30. Personal Blends™

31. Aroma Sensory Journey

33. Knowledge Check

35. Action Plan

36. Product Homeplay