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STUDENTS’ SATISFACTION TO THE FACILITIES AT KOLEJ TUN PERAK
Dyla Ira Izan Shahril MOHAMAD SHAHRIL BIN MOHAMAD SADIK NOORADILA SYAHIDA BINTI WAHAB NURUL FAZLIZAN BINTI A. RASHID NUR FAZIRA BINTI MOHAMAD NOR
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KOLEJ TUN PERAK Eighth Residential College KTP Have 7 block
First principal of KTP is Dr. Nordin Kardi Using the names of the famous Malay warrior June Launched a new building for Volunteers of Police (SUKSIS)
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KOLEJ TUN PERAK Library
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KOLEJ TUN PERAK Pantry
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KOLEJ TUN PERAK Toilet
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KOLEJ TUN PERAK Room
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KOLEJ TUN PERAK Surau
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PROBLEM STATEMENT No renovation to upgrade the facilities
The cleaning service is not good The level of satisfaction of student for every place Some facilities need to be upgrade such as surau, pantry, etc.
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RESEARCH OBJECTIVE Collect the data of student opinion about the facilities at KTP Determine which facilities need to be upgrade Determine the students’ satisfaction about the facilities and comfort at KTP
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METHODOLOGY RESEARCH Interview and giving questionnaire
Sample – 50 respondents (10 male and 40 female) Each block – about 10 respondents 6 facilities
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RESEARCH ANALYSIS (1) Most of respondents are 1st year students (52%)
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RESEARCH ANALYSIS (2) About 64% (32/50) of respondents are satisfied with their hostel
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RESEARCH ANALYSIS (3) Most of respondents are satisfied with their facilities and comfortless at their hostel
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RESEARCH ANALYSIS (4)
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RESEARCH ANALYSIS (4) About 42% of respondents said that their toilet in a poor condition.
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RESEARCH ANALYSIS (4) About 48% of respondents are satisfied with their room at the hostel
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RESEARCH ANALYSIS (4) About 50% of respondent are satisfied with their pantry condition
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RESEARCH ANALYSIS (4) About 52% of respondents are satisfied with surau condition.
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RESEARCH ANALYSIS (4) About 46% of respondents are satisfied with their activity room condition
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RESEARCH ANALYSIS (4) About 48% of respondent are satisfied with their library condition.
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RESEARCH ANALYSIS (4) Most of respondents are satisfied with their facilities at the KTP
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RESEARCH ANALYSIS (5) 100% of respondents are agreed that the KTP Library should open until night
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RESEARCH ANALYSIS (6) About 54% of respondents are not satisfied with cleaning services at the KTP
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RESEARCH ANALYSIS (7) About 76% of respondents said that the washing machines are not enough in KTP
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RESEARCH ANALYSIS (8) The toilet is the highest percentage that the management of KTP should be upgraded this facilities.
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RECOMMENDATION Renovate the toilet at KTP block
Improve the pantry condition Improve the condition, time operation, and book collection at KTP library Improve the cleaning services Add more washing machine for every block
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CONCLUSION A few student are not satisfied with the facilities
Need to take the right action to solve this problem Need to upgrade some facilities
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