1. High-Performance Organizations
Understanding the Pattern of Business Success
High-Performance Organizations

2. The Key To Success in the New Normal…
Nimbleosity
Nim-bo-licous

3. WS: What would you look for in an “Ideal” team member?
Develops and displays very strong competence.
Follows through on commitments.
Delivers required business results.
Proactive – looks for ways to help.
Honesty and integrity
Great collaborator
Enjoyable to work with – positive attitude.
Passionate about their work and those they serve.
Communicates and keeps everyone informed.
Helps the other members of the team.
Helps members of other teams.
Always learning - shares ideas, information and credit.
Hold themselves 100% accountable.

4. Lack of… Commitment Candor Trust The Five Dysfunctions of a Team
Results
Accountability
Commitment
Candor
Trust
Lack of…

5. The 4 Cs of TRUST TRUST Affection Concern Dis-trust Respect Competence
HIGH
Affection
TRUST
Concern
Dis-trust
Respect
LOW
LOW
Competence
HIGH

6. “I am good at what I do… and I do it because I care about you.”

7. D M C irection – vivid, clear, inspiring --- shared
easurements – specific, observable, focused - binary
ompetence – very good at what they do
ommunication – open, honest, robust - transparent
utual Accountability – all team members
iscipline – do this every day

8. Carefully study the results of your team audits

9. At your table determine the top three things you can do to improve the teamwork within your part of the organization.
Have someone write down your list and someone from your table who is willing to present your ideas.