1. Discovery Service EBSCO
Designing a Better User Experience for Students

2. Vice President of Discovery Innovation,
Gar Sydnor
Vice President of Discovery Innovation,
K12 and Publics
@GarSydnor
Worked with publics for 23 years
ILS world up until now.
Presentation is meant to be invitational rather than authoritative
Ongoing Conversation
By listening, studying evidence and usage, we can improve the Discovery Experience
We have quite a bit of experience already gathered from the Academic market
And we have some early adopter sites for publics

5. Web Search Engines vs. Discovery
Web Search Engines comprehensive access to all things free/non-vetted, potential pay walls
Discovery Service comprehensive access to premium, vetted content, delivery of full text content

6. Don’t Hide the Obvious

8. 62,000 “Research Starters” provided by Salem Press PhDs & Encyclopedia Britannica

11. Spelling can be difficult

18. Thank You