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CHAPTER 7: TECHNOLOGY ACCELORATERS
Katy Lovett, CJ Baker, and Matt Snowden
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Does technology fit into your hedgehog concept?
If yes, carefully select it If no, do without or settle for less
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Technology is an accelerator, not a creator of change
Walgreen’s Vs. DrugStore.com McDonald’s and credit cards
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The Technology Trap “….technology by itself is never a primary cause of either greatness or decline.” (p. 157) Examples: Westinghouse and the AC electrical system De Havilland and the Comet Not a differentiation between “Good to Great” and “Just Good.” Relying too heavily makes you lazy
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Strategy Proactive not Reactive Common Traits of “Good to Great”
Improvement Excellence Creativity Do we really want to be great? Wayne Sanders of Kimberly-Clark: “We’re just never satisfied. We can be delighted, but never satisfied.”
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SUMMARY Accelerates momentum, doesn’t create it
Technology must fit into your hedgehog strategy If fundamentals are not in place, technology can’t save you
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