1. How to create an effective test or survey instrument
Verna Rochon, corporate trainer

2. Importance of testing in Psychology and education
“Testing, in education and psychology, is an attempt to measure a person's knowledge, intelligence, or other characteristics in a systematic way.”
a2zpsychology.com ( ) Importance of testing in Psychology and education, retrieved from, ogy.htm

3. How to create a surveymonkey account
To create an account you must go to
Create an account with your user name, password and information
You will have the option to create a free account or to purchase an account depending on your usage

4. Creating a survey Next you will be prompted to create a survey
You have the option to create one from your own questions or pull from a database of questions that are preset in the system
You will be able to save, reuse or edit the survey once it is completed

5. What are you testing? Help Learners to measure their progress
Whether a survey or a test you need to determine what you are testing first.
“Today the word "survey" is used most often to describe a method of gathering information from a sample of individuals. This "sample" is usually just a fraction of the population being studied. Stated by Scheuren, F. (n.d.) in his dialogue entitled “What is a Survey?”
Before you can create a test or survey you must know what you are testing for.
Know your students
What is the population of people you are surveying
Measure progress
Help Learners to measure their progress
Certify learners knowledge
Certify learners skill
Motivate Learning

6. Building your test or survey
With this system you have the option build your own test or use one from the numerous surveys created.
You must give your survey a name to locate when needed

7. Best ways to set up or create tests to accomplish goals
Purpose of test
Best way to test
Scores
Feedback
Measure Progress
End of topic test
Yes
Numeric at the end
Help Learners track their progress
Short tests done often No
Clear direct and or numeric in nature
Certify Learners Knowledge
Proctored, standardized, legal
Pass-fail overall score
Possible re-do if components not passed
Certify Skill of Learner
Accomplishment of tasks
Motivate Learning
Informal pre-tests
Recommended areas of study

8. What are you measuring?
Before you create a test or survey you need to determine what objective needs to be accomplished.
Will questions be:
Subjective: require human judgement
Open ended: response dependent on the learner
Objective: clear standards for correct anwser

9. Types of questions Matching-list Sequence
True/False
Make categorical, either-or judgments
Pick- one
One correct answer
Pick Multiple
Multiple correct
Recognize characteristics that apply
Fill-in-the-blanks
Recall names, numbers and other specifics
Matching-list
Identifying associations
Sequence
Identify the order in a sequence
Chronological order or ranking

10. Effective questions and answers
Pick questions from a pool of available questions
Monitor results to adjust questions that may be too hard
Questions that are too easy should be changed
If large amounts of questions are left unanswered you may need to lower number of questions or increase time
Use the shuffle answers process to randomize answers for pick one or multiple question types
Program system to give feedback instead of correct answer when wrong answer is guessed

11. Feedback Providing feedback is important for the learner to understand what they may need to review.
Provide feedback quickly after tests
Make feedback brief
Provide ample time for feedback to be read
Do not give away the answer to another question
Provide links for remediation if needed
Evaluating at the end allows for more targeted feedback
If you postpone feedback, it can cause frustration to learners

12. Results
There are numerous ways to collect the data needed in our technologically saavy environment.
Depending on what data you are collecting, these methods are normally assessing to all.

13. Sample of a customer service satisfaction template
According to Wyse (2012) in her blog, The 4 Main Reasons to conduct surveys, she states that
Uncover answers
Evoke discussion
Base decisions on objective information
Compare results

14. Summary Page Data
Summary page is where your information on the various surveys you have created is shown.
You can compare your results with those of other companies

15. Conclusion
Tests and surveys are similar as they address people on various questions. The methods that they are presented will vary and the answers will be different as well. However it is necessary to find out the answers to questions and to certify that students are learning, when tests are done.
Surveys also provide necessary feedback on an infinite amount of items. Knowing what you are trying to find out in advance allows a method to create the test or survey to fit the proper sampling of people.
If the methods discussed are followed, results should prove beneficial.