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Disclosures Successful completion of this continuing education activity includes the following: Signing into the conference and providing your address Attending the entire CE activity Completing the evaluation You will receive an ed copy of your certificate This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Institute for Medical Quality/California Medical Association (IMQ/CMA) through the joint providership of Cardea and the Washington Chapter of the American Academy of Pediatrics. Cardea is accredited by the IMQ/CMA to provide continuing medical education for physicians. Cardea designates this live activity for a maximum of 5.5 AMA PRA Category 1 Credits™. Physicians should claim credit commensurate with the extent of their participation in the activity.
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Disclosures Faculty: Paula Holmes, RN, MPH; Alexis Koutlas, RN, BSN, CHWC, PPIC and Sheryl Morelli, MD, FAAP CME Committee: David Couch; Kathleen Clanon, MD; Johanna Rosenthal, MPH; Pat Blackburn, MPH; Richard Fischer, MD; Sharon Adler, MD. Richard Fischer, MD is a member of an Organon speaker’s bureau. Dr. Fischer does not participate in planning in which he has a conflict of interest, and he ensures that any content or speakers he suggests will be free of commercial bias. None of the other planners and presenters of this CE activity have disclosed any conflict of interest including no relevant financial relationships with any commercial companies pertaining to this CE activity. There is no commercial support for this presentation.
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Disclosures This conference was supported by: Amerigroup, Coordinated Care, Mary Bridge Children’s Hospital, Molina Healthcare, Seattle Children’s, Swedish Pediatrics, and United Healthcare Community Plan
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Disclosures Following completion of this session, learners should be able to: Identify opportunities for improving patient care through empanelment. Discuss the process of moving a medical practice toward team-based care. Explain how value based payment supports empanelment and team-based care.
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Questions? If you have any questions about this CE activity, contact Margaret Stahl at or (206)
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Pediatric Partners in Care: Care Coordination for Medically and Socially Complex Patients
November 4, 2017 Paula Holmes, RN Alexis Koutlas, RN Sheryl Morelli, MD
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Session Objectives Identify opportunities for improving patient care through empanelment Discuss the process of moving a medical practice toward team-based care Explain how value-based payment supports empanelment and team-based care
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Pediatric Partners in Care (PPIC)
CMMI Demonstration Grant August 2014– August Care Coordination intervention August 2016 – May 2018 Payment model development and testing Population 18 years or younger Molina, CHPW, Coordinated Care or Amerigroup Medicaid client Live in King/Snoh County, on SSI Prism score > 1.0 are eligible for the intervention Total Lives 4,000 lives, 809 enrolled in care coordination intervention Hypothesis Providing care coordination via an RN/Community Care Coordinator team to a targeted population within an SSI cohort will reduce their total cost of care by 9%. These shared savings will sustain the intervention.
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PPIC Intervention: Overview
4 Care Coordination Teams (RN and Community Care Coordinator): Social Determinants assessment and assistance (eg DDA applications, transportation resources, appointment logistics) PCP/Specialty plan of care Caregiver clinical escalation plan Other support as needed (eg School IEP, ABA therapy application, wrap around service communication) Other intervention as appropriate (eg Asthma home environment assessment and mitigation)
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PPIC Intervention: Targeted Populations
PRISM Only “common denominator” risk score within WA Medicaid. > 1.0 is a proxy for higher cost. Not particularly pediatric sensitive or timely Doesn’t identify ‘rising’ risk SSI 65% have a PRISM score <1.0 Predominance of behavioral health Community Care Coordinator navigation Transitions of Care Most ED/IP utilization is unavoidable/intentional Long LOS often due to system barriers Issues arise long after discharge
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Partnering with Primary Care Lessons Learned
Case Manager Cohort Review Approximately 200 patients receiving longitudinal care management support Short term 30 day intervention arm yielded consistent findings Clinical Support 13, 6.5% No needs identified 45, 23% Combined 13, 6.5% Social Services Support 127, 64% Considerations Resource allocation Many needs are non-clinical in nature Important to direct appropriate resources to need Team-based care is essential
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Partnering with Primary Care Lessons Learned
Targeting Enrollment Population – Beyond PRISM Provider Referrals (Internal & External) Effective for: Connecting clinical and social resources to population needs Supported provider-patient partnerships Barriers to effectiveness Caregiver/Patient engagement Caregiver/Patient priority Caregiver/Patient mental health Limited resources HEDIS Measures
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Partnering with Primary Care Lessons Learned
Summary Considerations Patient identification and stratification Opportunity to identify patient cohorts and appropriate personnel resource. Screening Huddles Panel list Driving efficiency in care coordination Poor engagement results in a barrier to effective care coordination Address family priorities State or readiness
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Coordinating Across the Continuum Lessons Learned
Effective for: PCP and Specialist Clinical Review Improved patient outcomes, increased quality HEDIS Measures Case Example: Former 33 ¾ week, now 9 year old, Grade III intraventricular hemorrhage VP Shunt, Cerebral Palsy, Seizure disorder, G-tube dependence Admitted 11 times in one year for cyclical vomiting Utilization and Case Review with PCP & Specialists Pneumonia
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Coordinating Across the Continuum Lessons Learned
Effective for: Early allocation of resources Reduction in costs, improved patient outcomes HEDIS Measures Case Example: Former 25 2/7 week twin infant, now 22 months. Initial NICU stay approximately 5 months Discharged X 24 hours and return to hospital with desaturations Bronchopulmonary dysplasia, Pulmonary Hypertension Oxygen & G-tube dependence Single Mother, working full-time. Looking for daycare options Established Home RN
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Coordinating Across the Continuum Lessons Learned
Effective for: PCP and Specialist Coordination of services Enhanced patient and provider safety HEDIS Measures Case Example: 3 y/o child with galactosemia, neonatal kernicterus Global developmental delays, g-tube dependent Parents divorced. Dad resides out of state. Mom providing care independently. Concern for untreated mental health issues. Established Home RN
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Coordinating Across the Continuum Lessons Learned
Barriers PCP and Specialist Coordination of services Poor response despite provision of resources HEDIS Measures Case Example: Former 26 week, now 23 months old, initial NICU stay 11 months. Global developmental delays, g-j tube dependent, seizure disorder History of resuscitation during operative procedure. All subsequent anesthesia required encounters resulted in spike in seizure activity. Single mother with diagnosed mental health issues, untreated. Daycare Palliative Care Referral Established Home RN
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Partnering with Primary Care Lessons Learned
Summary Considerations SCH centralized care coordination clinical support Improved access to patient information across care continuum Evaluate real time utilization across organizations (Premanage) Supported development of a comprehensive plan of care, tracking of information Improved efficiencies and patient outcomes Mental health Resources may not resolve utilization or risks However the patients general wellbeing may improve
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Primary Care Provider Strategy
Monthly patient case reviews with primary care team Providers RN MA SW Other: Patient Navigators, Dietician, PHN Effective outcomes Proactive intervention plan Timely evaluation and response to changes Promote team-based care Leadership support – specifically in mixed practices (adult/pediatrics) Negotiate appt. time, resources, and responsibilities
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PPIC: Partnering with Primary Care Summary of Effective Collaboration
Team-based care in PCP setting Provide resources and services where patients live Centralized approach for a subset of patients Improved outcomes, enhanced continuum communication Not everyone needs it, but those who do, benefit Observations Appropriate distribution of responsibilities and resources The right patient to the right resource Data driven mechanisms to target the population Efficiencies Proactive planning Monitoring the continuum Outcome Based TLC feedback from the PCP
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Health Home: Care Coordination Payment Strategy
MCOs are lead agencies Clinics/Hospitals/Agencies apply to be Care Coordinating Organizations FFS (1x per month per patient) payment model All children on Medicaid with PRISM >1.5 are eligible Pediatric Partners in Care within SCH is a Health Home CCO for King and Snohomish Counties Model developed for adult duals, where cost savings via decreased ED/readmissions were significant
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PPIC Shared Savings Payment Model
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PPIC Payment Model: Update
Early Total Cost of Care shared savings results are directionally encouraging Deeper validation of results in process, including trending against a comparison group and time sequence analysis
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PPIC Lessons Learned: Value-Based Contracting
Establish minimum baseline measurement period Understand attribution methodology Establish robust empanelment process Negotiate outliers ESRD, transplant, 150K Advocate for risk-adjustment Consider adding PMCA (Pediatric Medical Complexity Algorithm) Understand risk-adjustment model
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PPIC Lessons Learned: Value-Based Contracting
Advocate for control comparison group Identify appropriate control group state vs regional Advocate for required PCP designation Select evidence-based pediatric quality measures Understand quality measures definitions HEDIS Negotiate access to EDIE and Premanage
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PPIC Lessons Learned: Value-Based Contracting
Establish standard reporting package High-risk Gaps in care Pharmacy Quality Patient Centered Medical Home PMPM(Per Member Per Month) Care Management PMPM
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Thanks!
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