1. Intro to UB Information Technology (UBIT)

2. What is UBIT?
UB Information Technology (UBIT) UBIT is a collaborative team of central and departmental IT professionals working to support your use of computers, networking, instructional technology, and other information technologies.

3. Outline Getting Help With IT Classroom Technology Classroom Recordings
Mobile Technology In The Classroom

4. University-Wide Support
Getting help with IT
University-Wide Support
UBIT Help Center
Get help with IT services by:
Phone:
Extension 2 is for UBITname help and password-resets
Extension 3 is for Students, Alumni and Applicants
Extension 4 is for Faculty, Staff and Retirees
In person: Walk-in Lockwood 2nd Floor Cybrary
Online:
Self-Service Guides:

5. Getting help with IT Departmental Support UBIT Help Center
Find your department
Locate your organization on the dropdown menu:
Read through Faculty Information Page:
IT Service Guides: Accounts, Conference, Connecting to the Internet, and Calendars, File Storage, Hardware, Phones, Safe Computing, Software, Teaching Technology

6. Outline Getting Help With IT Classroom Technology Classroom Recordings
Mobile Technology In The Classroom

7. Combinations and Locks
Classroom Technology
Using the Teaching Station
Combinations and Locks
You will need the 6-digit code to get access to the technology
To find the combination, log in with your ubitname and password:
If you are a TA and do not have access, ask the Professor
For dial combination locks: Complete two right turns. Stop at the first digit. Turn left one whole turn, past the first digit. Stop at the second digit. Turn right until the dial stops (do not let go of the dial).

8. What’s Available and How to Use It
Classroom Technology
Technology
What’s Available and How to Use It
Most rooms come with a built-in computer, a document camera, a BYOD adapter ring, a VGA and HDMI input, a writing surface and video projection.
To find the technology in your room:
To learn how to use the technology check out UBIT tutorials:

9. Need classroom support?
FOR TIMELY ASSISTANCE
Fill out a Service Request
FOR IMMEDIATE ASSISTANCE
Call UBIT Classroom Services:
Call (716)
Extension. 1

10. Classroom Technology Room Reservations
Schedule a classroom for a class
Through the Registrar’s Office:
Phone:
In person: Student Response Center, 232 Capen Hall, North Campus
Reserve a classroom space for your event or non-academic activity
Through the Student Union Form:

11. Outline Getting Help With IT Classroom Technology Classroom Recordings
Mobile Technology In The Classroom

12. Classroom Recording Types of Recordings
Classroom Recordings are available in ~30 UB Classrooms.
Types of Recordings:
Audio Only: recording captures sound from microphones, classroom computers, and DVD players.
Audio Plus Content: recording captures sound from microphones along with frame-grabbed video of any visual materials shown on the projector.
Camera Plus Content: recording captures full motion video of the instructor side-by-side with any visual materials shown on the projector.
Camera Only: recording captures video and audio from the camera or cameras in a classroom for full motion video of the instructor.

13. Classroom Recording Order Recordings
Sufficient advance notice is required.
Rooms are reserved on a first-come, first-served basis.
Submit a form to request a recording:
Suggested Lead Times:
Class Related: >2 weeks notice
Event Related: ~2 weeks notice
Classroom Recordings can be integrated into UBlearns or sent as link via

14. Outline Getting Help With IT Classroom Technology Classroom Recordings
Mobile Technology In The Classroom

15. Apple TV Future is based on the interested parties…you
If interested, please talk to a UBIT Staff member
You must provide your own adapter for converting an Apple device (or other) to HDMI or VGA.
Apple TV is installed in limited lecture halls:
Clemens 120
Kapoor 190
Knox 04
Knox 14
Knox 20

16. Conclusion Enjoy Fall 2017! IT Customer Service Personnel:
North Campus
Timothy Dane – IT Customer Service North Campus Supervisor
David Shurtleff – IT Customer Service/ Conference and Capturing Team
South Campus
Steven Crane – IT Customer Service South Campus Supervisor