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Idea Cellular Company Overview
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Introduction
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Introduction Founded – 1995 Headquartered – Santacruz East, Mumbai
Chairman – Mr Kumar Mangalam Birla
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Leadership team Mr Kumar Mangalam Birla, Chairman
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Leadership team Board of Directors
Mr. Kumar Mangalam Birla (Chairman) Smt. Rajashree Birla Mr. Himanshu Kapania (Managing Director) Mr. Arun Thiagarajan Ms. Tarjani Vakil Mr. Mohan Gyani Mr. Gian Prakash Gupta Mr. R.C. Bhargava Mr. P. Murari Ms. Madhabi Puri Buch Mr. Biswajit A. Subramanian Dr. Rakesh Jain Mr. Sanjeev Aga Mr. James Maclaurin
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Vision Mission Goals Values Rank “To be a premium global conglomerate with a clear focus on each business”
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We survive because of our customers
Vision Mission Goals Values Rank “We will delight our Customers while meeting their individual needs anytime anywhere ” We survive because of our customers
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Vision Mission Goals Values Rank
We target to achieve operational excellence & become an industry benchmark. The key focus areas to achieve this target are People, Processes & Profits. Various initiatives like ISO certification, Supplier connect etc. are initiated to achieve this goal. The spotlight currently is on development in following areas :- Technology and Markets Business (domestic and local) Adding value to people Compliances Fair practices Close knitting with Teams
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Integrity - honesty in every action
Vision Mission Goals Values Rank Integrity - honesty in every action Commitment - deliver on the promise Passion - energized action Seamlessness - boundryless in letter and spirit Speed - one step ahead always
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3rd largest cellular service provider in India
Vision Mission Goals Values Rank 3rd largest cellular service provider in India Source: TRAI (telecom regulatory authority of India)
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Presence 28 States 7 UTs Spread across India
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Marketing
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Products & Services Voice based service IDEA Concall Hosted IVR
Business App Mall Dialer tones 3G Devices Voice based service IDEA Concall Hosted IVR Toll Free Solution Connectivity based service Location based service Field Force Automation I-SAFE
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Products & Services Applications Games Business App Mall Dialer tones
Devices Business App Mall Dialer tones 3G Devices Applications Games
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Products & Services Spotlight Regional Devotional Indian classic
Business App Mall Dialer tones 3G Devices Spotlight Regional Devotional Indian classic Status tones International Bollywood
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Products & Services Faster internet Live TV Idea Mall Video call
Business App Mall Dialer tones 3G Devices Faster internet Live TV Idea Mall Video call Video on Demand
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Products & Services Mobile handsets Internet dongles Business App Mall
Dialer tones 3G Devices Mobile handsets Internet dongles
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Pricing
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TVC’s Walk when you talk...What an Idea! No Idea Get Idea Campaign
Idea rings all India!! Celebrating every festival is a good Idea Telephone Exchange Idea Internet all India
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Commercials Message oriented Projected more for Rural India
Showing CSR picture
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Print Ads
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Print Ads
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Promotions
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SWOT W T O No product innovation Govt policy Rural market
2nd largest wireless market Launch of 4G in 8 strategic markets T High capital investment Market competition SWOT S Strong brand presence Advertising campaign 121 for all services 900MHz Spectrum license (Delhi metro)
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Idea Stores J&K Himachal Pradesh Punjab Haryana Uttar Pradesh(E&W)
Gujarat Madhya Pradesh West Bengal Maharashtra & Goa Andhra Pradesh Kerala Total No of States 18 Total no of Service centres 1750 approx.
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CRM Oracle’s Siebel CRM at IDEA Seamless integration
Single, real-time, accurate view of customer information Maximize customer relationships Understanding customer’s lifetime value ‘Most Customer Responsive Company’ award by Avaya Global Connect
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CRM 121 service
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Competitors
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Finance
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Financial Analysis Trend Analysis Ratios
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Share prices BSE NSE As on 25th Feb 2014 127.30 Volume 99,430
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Share prices
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Latest News & Future plans
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Spectrum Auctions Total bid of ₹10,400 crore
An upfront payment of ₹3,100 crore Won the strong 900 MHz spectrum in the key Delhi metro 4G spectrum across 8 strategic markets Total of 65.2 MHz spectrum
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Future Idea’s 6 strategic markets - GSM, 3G, and 4G services
Extension of 3G reach after the spectrum auctions Coming up with 4G Launch or Long Term Evolution (LTE) Emerge as a strong player in new service areas Increase its presence in 3G Smartphones Market
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Career Opportunities Assistant Manager Business Analyst HR Associate
Project Manager Manager Operation Marketing Finance HR IT systems Operations
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References
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Thank you Sirji !!! Anusha Cherian 07 Arjun Chhabra 08
Lavanya Dabbiru 09 Gaurav Shanbhag 52 Parikshit Shrikande 53
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