1. Unit 2 Computer Systems HND in Computing and Systems Development
Maintenance
Unit 2 Computer Systems
HND in Computing and Systems Development

2. Learning Outcome 4.0
Be able to undertake routine maintenance on computer systems
Software maintenance: upgrade software eg virus definition files; patches/updates; scheduling maintenance tasks; utility software eg defragmentation, clean-up, back-up, system profilers; other third party utility software eg compression utilities, spyware/malware removal
Hardware maintenance: upgrade hardware; install and configure new peripherals eg printers, scanners; install and configure additional or replacement devices eg hard drive, memory, graphics, sound, optical media, network; cleaning equipment
File management: manage files/folders; back-up procedures

3. Learning outcomes
LO4 Be able to undertake routine maintenance on computer systems
4.1 perform routine maintenance tasks on a computer system
4.2 upgrade the hardware and software on a computer system
Mainly assessed by witness statement

4. Maintenance schedules (for a heavily used machine)
Daily
Weekly
Monthly
6 months
Yearly
Security
Anti malware quick scan
Anti malware full scan C:
Verify malware up to date
Verify firewall
Check updates
Change passwords
Clean up
Clean temp files
Clean registry
Remove obsolete files
Uninstall unused applications
Data integrity
Backup
Verify backup
Full backup or image
Disk health
Quick defragment C:
CHKDSK C:
Full defragment C:
Full defragment C:
CHKDSK all disks
Check free space
Full defragment all disks
SMART check all disks
Hardware
Clean
Check BIOS
Check batteries

5. Witness statement ACTIVITY  Anti-malware scan
Uninstall unused applications
Verify firewall
Take and verify a backup
Check updates
Defragment hard disk
Change passwords
CHKDSK and SMART all disks
Clean temporary files
Check BIOS updates
Clean the registry
Check driver updates
Remove obsolete files
Clean and remove dust (Proliant)

6. Automation Several of the activities in the schedule can be automated
When you do the tasks on the witness statement you need to use automation wherever possible
Task scheduler
Policies

7. Desktops
Individually perform the majority of activities on your virtual desktop or the lab desktop
Take screen shots as evidence
If you don’t know the procedures, research them

8. Servers HP Proliant used for cleaning exercise
Maintenance manual on studshare in HND folder
Refer to the manual for disassembly procedures
Work in pairs to identify and photograph all dirty areas that require cleaning, then reassemble
Do NOT clean it (needed for next group)
Assignment will require you to identify cleaning methods to be used