1. On-Boarding of Citizen Appointees to Health Professional Regulatory Boards
Troy E. Costales
Capstone Project Presentation
June 13, 2015
Advisor: Dr. Douglas Morgan

2. Presentation Order Background Research Questions Research Methods
Findings
Conclusions
Implications and Next Steps
Leadership Reflection
Acknowledgements

3. Background
The State of Oregon relies on Boards and Commissions for governance
Over 250 boards and commissions
17 are considered health professional regulatory boards
Each board has public citizen membership
Secretary of State audit findings

4. Research Questions
Assessment of citizen appointee knowledge by the board administrator
Assessment of self-knowledge by citizen members
Areas needing additional training by both groups

5. Literature Review State of Oregon – Governor’s Office Member Handbook
Online Resources
Board Summaries
Secretary of State audits
Movement of adding citizens to licensing boards
Impacts of citizen involvement
Noted absence of publications for on-boarding needs of citizen appointees

6. Research Methods Survey sent to administrators and citizen members
Style of survey
Yes/No
Five-level Likert scale
Open ended
On-line through

7. Survey Topics (Part 1)
25 questions in four subject areas for administrators
Initial knowledge
Two years later
How learning occurred
Needs for future training

8. Survey Topics (Part 2)
32 questions in five subject areas for citizen members
Initial knowledge
Two years later
How learning occurred
Technical aspect of their board
Needs for future training

9. Administrator Opinion

10. Administrator Opinion
80%
20%
3 “Unique” Members

11. Member Opinion
100%

12. Comparison of Training Need
12%
88%
100%
“I didn’t realize there was so much to learn.”
Board Member

13. Conclusions for Administrators
Members lacked understanding and knowledge
There was growth over the first two years
Governor’s Handbook was of little use
Took their own time to provide training
Specific training needs for:
Ethics
Administrative Procedures Act
Technical language

14. Conclusions for Members
Lacked understanding and knowledge at on-boarding
Increased their knowledge over two years
Governor’s Handbook was of little use
Many needs still today in operations understanding
Ability to be productive based on Administrator

15. Implications and Next Steps
Find an interested host for the training
Create on-boarding training
Request another Secretary of State audit
Mandate the training in state statute

16. Leadership Reflections
Instill reflective practices
Citizen engagement in governance
Power rests with the team, not any one individual
Prepare leaders
Prepare followers
“Oregonize” for successful legacy
“This is important work that you are doing.”
Board Member

17. Acknowledgements Health Professional Regulatory Board Administrators
Citizen Members of the Boards
All EMPA Faculty, Mentors, and Staff
Capstone Advisor, Dr. Morgan
Cohort 2013!
Friends and Family

18. On-Boarding of Citizen Appointees to Health Professional Regulatory Boards
Troy E. Costales
Capstone Project Presentation
June 13, 2015
Advisor: Dr. Douglas Morgan