1. Mobile Financial Services –A brief Presentation
Prepared By:
Hossain Maruf Emteeaz
Head of Chittagong
Mobile Financial Services (Ucash)
United Commercial Bank Limited

2. Mobile Banking-What it is?
Mobile banking is a system that allows customers of a financial institution to conduct a number of financial transactions through a mobile device such as mobile phone or personal digital assistance.
Mobile banking is most often performed via SMS or the mobile web.
The first mobile banking was operated by the National Bank of Scotland and came into service on 5 November 1946
Mobile banking was first introduced in Bangladesh on May 2011 by “Dutch-Bangla Bank Limited”
Bangladesh's first complete mobile financial service provider, bKash Limited, a BRAC Bank subsidiary, launched its operation today, July 21, 2011. 
UCB's Mobile Financial Services "UCash" launched in 23rd Nov'2013 at Pan Pacific Sonargaon, Dhaka. It is the first interest based mobile banking.

3. Mobile Banking: Why?
More than 70% of the population of Bangladesh lives in rural areas where access to formal financial services is difficult. Yet these are the people who are in most need of such services, either for receiving funds from loved ones in distant locations, or to access financial tools to improve their economic condition. Less than 15% of Bangladeshis are connected to the formal banking system whereas over 68% have mobile phones. These phones are not merely devices for talking, but can be used for more useful and sophisticated processing tasks.

4. Mobile Banking Operators
Bank/Company Name
Mobile Banking Name
Remarks
Bangladesh Commerce Bank Ltd
Scash
By S A Paribahan
Bank Asia Limited
Hello
Not Operational and run by DNS Group
Brac Bank Limited
bkash
Market Leader and a brac bank subsidiary
Dutch-Bangla bank Limited
DBBL Mobile Banking
Directly run by the bank
IFIC Bank Limited
IFIC Mobile Banking
Not Operational
Islami Bank Bangladesh Limited
Mcash
Limited operation and run directly by bank
Jamuna Bank Limited
SureCash
Run by the Progoti systems
Marcantile Bank Limited
Mycash
Trust Bank Ltd.
Trust Bank Mobile Money
NCC Bank Limited
United Commercial Bank Limited
Ucash
First Secuty Islami Bank Limited
Mutual Trust Bank Ltd
Bangla Cash
Not operational
Prime Bank Limited
Easy Cash
South East Bank Ltd.
Telecash
One Bank Ltd.
OK Banking
Grammen Phone
MobiCash
Currently run with the help of Six banks

5. Mobile Banking-World Scenario
Kenya:
Mobile money has worked elsewhere in the world. M-Pesa was started in Kenya in 2007 by Safaricom, a 90- per cent Vodafone subsidiary, as a corporate social responsibility (CSR) activity. Due to Kenya's high crime rate, it was near impossible to carry money physically. So M-Pesa started as a money transfer project and was hugely successful. Today, M-Pesa has 70 per cent penetration in Kenya and is no more a CSR activity.
Uganda
Tanzania
South Africa
Philippines
Pakistan
Bangladesh

6. Mobile Banking Partners
Bangladesh Bank
BTRC
Mobile Operators
Bank
Software Vendor
Distributors
Agents
Customers

7. Operation Model in MFS Model 1 Bank Subsidiary Distributor Agent
Customer
ex: bkash
Model 2
ex: UCash/DBBL
Model 3
Third Party
ex: Surecash
Model 4
Mobile Operator
ex: MobiCash

8. Mobile Financial Services: A Comparative Summary
Description
Amount (in January, 2015)
Amount (in February, 2015)
% Change (January, 2015 to February, 2015)
No. of approved Banks 28
No. of Banks started to convey the service 19
No. of agents
535,821
543,420
1.42%
No. of registered clients in Lac
252.36
258.68
2.50%
No. of active accounts in Lac
110.53
110.75
0.20%
No. of total transaction
82,068,551
76,989,013
-6.19%
Total transaction in taka(in crore BDT)
11,337.58
10,958.29
-3.35%
No. of daily average transaction
2,735,618
2,566,300
Average daily transaction (in crore BDT)
377.92
365.28
-3.34%
Additional information
Amount (in crore BDT)
Inward Remittance
2.85
2.74
-3.86%
Cash In transaction
4,742.44
4,587.45
-3.27%
Cash Out Transaction
4,174.56
4,033.77
-3.37%
P2P transaction
2,139.52
2,044.68
-4.43%
Salary Disbursement (B2P)
76.93
72.09
-6.29%
Utility Bill Payment (P2B)
59.79
81.73
36.70%
Others
141.49
135.82
-4.01%

9. Scope of Mobile Financial Services (in Bangladesh)
Disbursement of inward foreign remittances.
Cash in /out using mobile account through agents/Bank branches/ ATMs/Mobile Operator's outlets.
Person to Business Payments ‐ e.g. a. utility bill payments, b. merchant payments.
Business to Person Payments e.g. salary disbursement, dividend & refund warrant payments, vendor payments, etc.
Government to Person Payments e.g. elderly allowances. Freedom‐fighter allowances, subsidies, etc.
Person to Government Payments e.g. tax, levy payments.
Person to Person Payments (One registered mobile Account to another registered mobile account).
Other payments like microfinance, overdrawn facility, insurance premium, DPS, etc

10. Transaction Limit

11. Requirement for Opening Mobile Banking Account
National ID Card
Passport Size Photo
Mobile Phone

12. Any Questions ???

13. Thank you