1. Restorative principles for practitioners working with people with ACEs

2. Aims of session
Begin to understand what a restorative approach is and is not
Links to ACE prevention and response & engagement
Four choices window - Choices of ways to work
Opportunities for Housing providers & best practice

3. Who are WRAP? Cardiff based, third sector community interest company
Restorative training, practice and consultancy
Only company in Wales to hold both the RSQM and TPQM quality marks from the Restorative Justice Council
Trained over 4,000 members of staff across five service areas; communities, families, education, criminal justice and business

4. Who have WRAP worked with in housing?
Wales & West
Taff Shine Project
Coastal
Cadwyn
Linc-Cymru
Cardiff Council Housing Department

5. In pairs or threes Who you are? Role & Organisation
How you are feeling?
Something that has made you smile since Monday

6. In pairs or threes
Discuss your understanding of restorative approaches/practice?
Hands up!

7. What is a Restorative Approach?
Restorative approaches (RA) – are a way of being which includes outlook and the day to day skills involved in preventing and pre-empting conflicts and harm.
It builds and maintains relationships and community, as well as reacting/ responding when things go wrong1.
1 Adapted from Hopkins, B (2004)
Allow participants to read. Trainer expand.

8. It isn’t just Restorative Justice
We are governed by the Restorative Justice Council to ensure safe and best practice, the majority of our work is delivered around the prevention of harm rather than reaction to harm.
We help give you the consistent ‘how’ to build and maintain relationships with tenants, between staff and communities

9. So what does a restorative approach involve?
Very simple principles
Lots of different tools and techniques

10. Lots of different tools and techniques
One to one meetings
Bringing two people together
Complex and sensitive cases
Empathic thinking
Self awareness of thoughts, feelings and actions
Non-judgemental
Restorative enquiry
I statements
Empowerment of individuals
Scaffolding rather than fixing
Hard work
High support AND high challenge
Restorative Language
Restorative Meetings
Honest reflective and critical thinking
. It is a chance to talk briefly about what is coming up on the 4/5 days of training.

11. Very simple principles
Prevention
80%
20%
BMR
BMR = building maintaining and repairing relationships. Restorative approaches focuses on changing a culture to prevent harm rather than a set of tools to react to harm
Reaction

12. What does a restorative approach provide?
A restorative ethos/culture and principles that promotes responsibility, empowerment and independence
Increased consistency of staff
Strategic development including policy review
Processes that reduce conflict between people
Processes for participative meetings; to ensure solutions- focussed problem solving; to build relationships with individuals, groups and teams
Restorative language, questions and dialogue
Restorative mediation
Restorative conferencing

13. The Four Choices Window – inspired by Wachtel. T, McCold
The Four Choices Window – inspired by Wachtel. T, McCold. P, adapted by Hopkins, B and Vaandering. D
Without To
With
challenge
rules boundaries
Punitive
Restorative?
Not
For
Try to give examples relevant to audience. The end goal is without, they can do it without your help – independence not interdependence. Which box is the participants default box when they are tired? Ask participants to share how they would feel in each box if you were managing them in that way?
Neglectful
Permissive
support, care, nurture

15. How can Restorative Approaches help Housing Associations to address ACEs?

16. How can Restorative Approaches help Housing Associations to address ACEs?
A relationships focussed ethos
Core principles and practices across your organisation
Skilling up staff & tenants to listen, reflect, problem solve & prevent
Build resilience and social capital
Asset & strengths based model, not deficit

17. Q & A

18. Wales Restorative Approaches Partnership
Facebook: Wales Restorative Approaches Partnership Page LinkedIn: Wales Restorative Approaches Partnership Instagram: restorative_wales Website: Telephone number: address: Professional Body: Restorative Justice Council