1. ICT meeting Business needs
How businesses monitor employees
Choosing a system
Features and purpose
Software
ICT meeting Business needs
Configurations
Input and Output devices
Storage and connectivity
Networking

2. Working with data and information
How businesses monitor employees
Data transfer
Data capture methods
Keeping data secure
Optimisation of electronic files
Working with data and information
Designing data capture forms
Validation, verification and coding data
Data storage technologies
Backup and recovery
File formats for storing data

3. ICT supporting business practices
Business communication using technology
Diary management software
ICT supporting business practices
Collaboratively creating digital documents

4. Legal, ethical, safety and security issues
How legislation affects business computer users
Implication of poor data management
Legal, ethical, safety and security issues
Threats to data security
Updating system and security software
Moral and ethical issues