1. 2017 IT Summit Survey Results
June 26, 2017
2:40 PM – 3:00 PM
Smith 561

2. Agenda
Registration stats
Survey responses
Celebrations and suggestions
Concurrent session satisfaction
Shaping the strategic plan

3. Registration at record highs
9/12/2018
Registration at record highs
1,480 registered, 1,404 from Harvard (non-exhibitors)
1,151 attended Summit
Attendees with IT Job Titles:
877
Attendees with Non-IT Job Titles:
274

4. 408 responses to survey, giving a response rate of 35.4%
Survey Responses
408 responses to survey, giving a response rate of 35.4%
Broadly positive responses overall
Agree – 81%
Agree – 76%
Agree – 85%
Disagree 3%
Disagree 4%
Neither Agree nor Disagree – 16%
Neither Agree nor Disagree – 20%
Neither Agree nor Disagree 11%

5. Celebrations and Suggestions
Keynotes
Cabot Library
Concurrent sessions
Women in Technology
From Resistance to Resilience
Creating Great Content for Websites
Favorite part of the day
Leverage technology
Apps
Livestream
Shorter or more sessions
Two-day Summit
Winter Summit
Session options
Facilitated discussions
Lightning-rounds
Accessibility/logistics
Reminder s
Single-page grid
Suggestions for next year
“I loved both the keynotes and reconnecting with colleagues.”
“More technical meat.”
“More targeted activities for networking.”
“There wasn’t any part of the day that wasn’t both informative and enjoyable.”
“Managers should do their best to enable staff to attend.”
“We need a way to foster discussion BETWEEN face-to-face meetings.”
“It’s important to flex the brain in unexpected areas once in a while, and these keynotes were great ways to do that.”
“Give Maggie all the raises and a pony made of diamonds.”
“People, Networking, Topics, and Mission all in one package.”

6. Concurrent Session Satisfaction
Very Satisfied
Satisfied
Neutral
Dissatisfied
Session 1
Session 2
Session 3
Building a Long-Term Collection of Student Work
The Dark Side of Service Metrics
Climate Control – Building an Ecosystem around Canvas
Solving Data Visualization with a Python Application
A Dialogue on Global Health
LIGHTS, CAMERA, INTERACTION
From the Ground Up: A New HLS Faculty Bibliography
The New Cabot Science Library
Creating Great Content for Websites
The Future of the T-Shaped Professional
DIY Digital Signage
Supporting Extended and Executive Education
Learning Engineering Initiatives at Harvard DCE
Turning Data into Insights at AA&D and HR
Cybersecurity and the Pursuit of Knowledge
User Experience: Designing for the User Journey
From Resistance to Resilience
Supporting Teaching and Research Visualization with IIIF
PredictionX: A Look at the Future
Use the Force: Salesforce across Harvard
How to Leverage Amazon Cloud Services to Deploy JupyterHub at Scale
Oh My Gherkin – LIVE!
Getting to the Bottom of the 2017 EDUCAUSE Top 10
Video Delivery and Retention at Harvard
Private Cloud with OpenNebula and Ceph
Using Personas to Develop Awesome Products
Modern WordPress Hosting and Dev-Ops with AWS
Harvard WIT Strives to Promote Inclusivity in IT University-Wide
What Do I Need to Know about SEO?
Selenium UI Automation: Beyond Clicking and Typing
Integrating Accessibility Improvements into the Development Lifecycle
NOTE: Exhibitor presentations not included.

7. Shaping the Strategic Plan
What are the emerging technologies that we should focus on in the next IT Strategic Plan?
Platforms
Cloud
Internet of Things
User experience
Mobile
Universal design and accessibility
Next generation tech
VR/Augmented reality
Multimedia
AI and machine learning
Tools
Big Data
Collaboration
Development approaches
Agile
Business analysis
Project management
What can we do to help our community use technology more effectively?
Increase availability of knowledge
Promote and train for existing tools
Share common processes and tools
Provide more self-service options
Build bridges
Engage across schools and outside IT
Extend training and knowledge to non-IT communities
Know your audience, especially for change management
Unify and streamline processes
Use common standards for tools and apps
Focus on common business process redesign
What can we do to help you (and IT professionals across the University) to better deliver technology?
Engage the community
Devote resources to change management
Communicate and engage outside IT
Give room to grow
Reduce number of simultaneous projects
Provide opportunities in day-to-day work to focus on new possibilities
Avoid “permanent emergency mode” status
Encourage accountability and learning at all levels
Hold managers accountable for fostering collaboration
Increase IT Academy and training opportunities