1. Workers’ Compensation Medical Care During Winter Closure 2017-2018
Office of the Chief Risk Officer
(OCRO)
Workers’ Compensation Medical Care During Winter Closure
The Office of Risk Management
December 1, 2017
Nicole Guevara, Return to Work Consultant
Vanessa Cordova, Administrative Associate – Workers’ Compensation Claims

2. Workers’ Compensation Medical Care During Winter Closure 2017-2018
What to do if your employee reports a potentially work-related injury, illness, or exposure
Life-Threatening Injuries: Call 911 (Dial on University phones)
Immediate & Urgent Care Injuries: Proceed to Stanford Hospital Emergency Room or Stanford Express Care
Non-Life-Threatening or existing injuries: Proceed to Alliance Occupational Medicine
Location/Address
Phone Number
Hours of Operation
Fax Number
Stanford Hospital – ER
900 Quarry Rd. Extension
Stanford, CA 94305
(650)
Open 24-hours everyday
(650)
Stanford Express Care (Hoover Pavilion)
211 Quarry Road, Suite 102
Palo Alto, CA 94304
(650)
Monday-Sunday 9:00 A.M.– 9:00 P.M.
Please note that both the San Jose and Palo Alto office locations may have shorter hours during the holidays. Please call to confirm availability and hours prior to arrival.
(650)
Stanford Express Care (San Jose)
52 Skytop Street, Suite 10
San Jose, CA 95134
(669)
(408)
Location/Address
Phone Number
Hours of Operation
Fax Number
315 S. Abbot Ave.
Milpitas, CA 95035
(408)
12/22: 8:00 A.M. – 5:00 P.M.
12/25: CLOSED
12/26 – 12/29: 8:00 A.M. – 5:00 P.M.
1/1: CLOSED
1/2 – 1/7: Resume normal hours
Monday – Friday 7:00 A.M. – 7:00 P.M.
(408)
2737 Walsh Ave.
Santa Clara, CA 95051
(408)
(408)
1901 Monterey Rd. Suite 10
San Jose, CA 95112
(408)
(408)
If an employee with an existing workers’ compensation injury/illness experiences a sudden change in his/her condition and requires prompt medical evaluation, the employee may be referred to Alliance Occupational Medicine during winter closure. Care for the employee’s injury/illness will then be transferred back to the SUOHC upon our return on Monday, January 8, 2018.

3. Examples of different types of medical conditions for reference
What’s the Difference?
Examples of different types of medical conditions for reference
Medical Emergencies and Life-Threatening/Serious Conditions: Call 911 (Dial on University phones)
Difficulty breathing for any reason
Major injury (e.g., open chest wound with trouble breathing; spinal or neck injury with loss of sensation or motion; obvious fracture, especially with visible bone)
Severe allergic reaction with throat swelling, severe asthma
Unconsciousness or unresponsiveness
Laceration (a cut requiring sutures)
Bee sting reaction (e.g., with hives or swelling of your whole arm or leg)
Head Injury
Immediate/Urgent Conditions: Proceed to Stanford Hospital Emergency Room or Stanford Express Care
Any acute injury with significant pain or swelling
Possible fracture or dislocation
Animal bite, including non-human primate bite
Needle stick or splash to mucous membrane of blood or potentially infectious body fluid
Acute exposures to workplace hazards (chemicals, laser, radiation)
Non-urgent Conditions: Proceed to Alliance Occupational Medicine (any of the 3 locations listed)
Ache or pain presenting for several weeks
Bruises/scrapes
Minor cuts
Minor burns
Allergies (without difficulty breathing)

4. Contact the Office of Risk Management
Questions?
We’re here to help!
Contact the Office of Risk Management
Nicole Vargas Guevara
Return to Work Consultant
Vanessa Cordova
Administrative Associate, Workers’ Compensation Claims