2. InfoCaption
First release (SmartAss™) Platform for rollout of Oracle Applications in SKANSKA
Knowledge management, EPSS, Informal learning (10:20:70)
Used by over 200 organisations
Major companies
Public sector
Software vendors

3. Customers

4. InfoCaption AB Started in 2001 Roots in e-learning
17 people, turnover of appx 21 MSEK
Stockholm, Oslo, Gothenburg och Sandviken

5. Process
Track
Guide

6. Typical usage Knowledge support in any device
Reduce the burden for helpdesk (Self service)
System Implementation
Good enough e-learning (no simulation)
Short certification courses
Microlearning
Onboarding
(One content)

7. Typical producer/creator
SuperUser/System manager
HelpDesk analyst
Corporate communication
Software vendors

8. InfoCaption Guide Guides Step-by-step guides Text guides
Demo
InfoCaption Guide
Guides
Step-by-step guides
Text guides
Knowledge tests
Packages
Outlines
PushTraining (micro learning)
Support tools
Quick recordings
Bug reporting
Standard content (MS Office)

9. Overall functionality
Demo
Overall functionality
Simple production tools
Search pages and guide portals
Administrative background system with dashboard etc.
Open system with a lot of possibilities for integration and customization (SSO, CSS, API etc) (Applications, Intranet, ITSM-system)

10. Questions, InfoCaption Guides?

11. Process with process portal
Demo
Process with process portal
Process drawing made simple
Generell and detailed processes
Publish and sharing
Versioning
Connect guides to activites
Portal – All you need to know to do your work. (Roles and position).

12. Track Create courses by linking guides (With knowledge test)
Demo
Track
Create courses by linking guides (With knowledge test)
Individual follow up (guides, knowledge test and ”read and understood”)
Reporting / Analyzer
User progress in widget (portal)
Import/Export Scorm 1.2 and working with xAPI
Workflows (e.g. Notification to boss when course is set to mandatory and not completed within the time frame)