1. Leading Change: Shifting To Population Health Management

2. Building Leaders – Transforming Hospitals – Improving Care
Who We Are
Our Company
Our Team
Our Mission
Formerly known as Brim Healthcare we have a 45 year track record of delivering superior clinical & operating results for our clients.
Our Executive Team has experience in managing hospitals from multi-billion $ healthcare systems to community hospitals
We believe that the combination of People, Process & Technology transforms healthcare & provides the required results
Management
Consulting
Placement
Technology
Turnaround Strategy
Financial
Operations
Corporate Compliance
Board Development
Regulatory Compliance and Accreditation Preparation
Lean Process Improvement
Community Health Needs Assessments
Execuitve Recruiting
Interim Executive Placements
Mid-level and Specialty Placements
Gaffey Revenue Cycle Management
CrossTX Population Health Platform
Optimum Productivity
Update Verbiage
Building Leaders – Transforming Hospitals – Improving Care

3. Instructions for Today’s Webinar
You may type a question in the text box if you have a question during the presentation
We will try to cover all of your questions – but if we don’t get to them during the webinar we will follow-up with you by
You may also send questions after the webinar to Diane Bradley (contact information is included at the end of the presentation)
The webinar will be recorded and the recording will be available on the HealthTechS3 web site
HealthTechS3 hopes that the information contained herein will be informative and helpful on industry topics. However, please note that this information is not intended to be definitive.  HealthTechS3 and its affiliates expressly disclaim any and all liability, whatsoever, for any such information and for any use made thereof.  HealthTechS3 does not and shall not have any authority to develop substantive billing or coding policies for any hospital, clinic or their respective personnel, and any such final responsibility remains exclusively with the hospital, clinic or their respective personnel. HealthTechS3 recommends that hospitals, clinics, their respective personnel, and all other third party recipients of this information consult original source materials and qualified healthcare regulatory counsel for specific guidance in healthcare reimbursement and regulatory matters.

4. Building Leaders – Transforming Hospitals – Improving Care
Clinical Consulting
Diane Bradley, PhD, RN, NEA-BC, CPHQ, FACHE, FACHCA
Regional Chief Clinical Officer
Diane began her health care career as a staff nurse in the Emergency Department of a major Medical Center. She has worked in diverse areas of nursing in acute care, long term care, and behavioral health. While in the U.S. Army, she advanced to Chief Nurse of a 400-bed field hospital, and again was appointed as the Chief Nurse in a multihospital system after the Army. Diane has been in her current position as Regional Chief Clinical Officer with HealthTechS3 for almost seven years.   In her role as Regional Chief Clinical Officer, Diane provides guidance and assistance to hospitals to integrate her expertise into operations, clinical areas, quality and patient safety, and board functions. Her special interests include mentoring and coaching clinicians, leadership development, quality and patient safety, patient engagement, conducting mock surveys, and especially addressing the unique needs of each organization and the demographic they serve.
Building Leaders – Transforming Hospitals – Improving Care

5. Change
Definition: To make radically different; to become different; to undergo transformation, transition or substitution; implies making either an essential difference often amounting to a loss of original identity or a substitution of one thing for another.
Source: Merriam-Webster Dictionary

6. Changes in Health Care Procedures: CABG, Heart transplant Medications
Acuity
Infection
Prevention
FFS
PFP
VBP
LOS
MRI & CT
New diseases: AIDS, Ebola, Zika
Longevity
New Medical Specialties

7. Characteristics of Health Care
Competition
Independent practitioners
Isolationism
Inward leadership
Fee-for-Service
Hierarchical
Traditions

8. Qualities of Leaders to Affect Change
Vision– Where is the organization going?
“Vision without action is merely a dream. Action without vision just passes the time. Vision with action can change the
world.”
---Joel Barker. 1990
Persuasiveness – Charisma, ability to convince employees of the change
Systematic and thorough when making decisions
Communicative – Is the change good for the organization?
Confidence – Assuring employees that the change is good for the future.
Resolute – overcome hurdles, but stay strong to achieve change

9. Leader Capability Gaps
Experience leading non-traditional partnerships
Change management experience
Risk aversion
Lack of data analytics expertise
Flexibility, agility to make change
innovative thinking
Advanced financial expertise by all senior leaders
Creation of different roles needed for population health management, e.g. Chief Strategy Officer, Chief Transformation Officer

10. How to Address the Gaps?

11. Think Different Consider hiring from different sectors
Define needs succinctly for new roles
Conduct behavioral interviews
Assess culture fit and hire the candidate who will fit the best
Develop educational programs to groom internal personnel for leadership positions
Interview successful board members from different businesses
Identify internal up-and-comers

13. Critical Skill Set for the Future
Critical thinking
Strategic planning
Innovation
Change management
Transformational change
Creativity
Collaboration
Courage
Results-driven
Interconnectivity
Disruptive Innovator
Flexibility/Adaptability/Nimbleness

14. Healthcare Business Model

15. The Learning Organization
Optimize the human side of relationships.
Plan for the transfer of knowledge from the current workforce to tomorrow’s workforce.
Assure competence development at all levels of the organization.

16. “I found Rome a city of bricks and left it a city of marble.”
The New Leader
“I found Rome a city of bricks and left it a city of marble.”
--Augustus Caesar

17. Leader Success
The four avatars of Steve Jobs. Avatar – translated from Sanskrit means incarnation and manifestation.

18. “The reasonable man adapts himself to the world;
the unreasonable one persists in trying to adapt
the world to himself. Therefore all progress depends on the unreasonable man.”
--George Bernard Shaw

19. According to Anil Inamdor,
“Thinking” – the thought process leading to a decision:
Routine or out-of-the-box
Risky or safe
Predictable or a surprise
“Approach” – the method of execution:
Professional or skillful as expected in a business environment
Unprofessional or audacious

20. Four Avatars M Artist – creative and imaginative thinker
Cowboy – a reckless and impulsive decision maker
Manager – an analytical and results-oriented person
Tyrant – an autocratic and oppressive person acting without restraint

21. Summary
Good leadership drives change; ineffective leadership drives chaos and crisis management
Move outside the four walls of the hospital
Individual/Patient-centered
Involve physicians in process change
IT is an essential component of the change we need
Educate everyone on the changes
Change will happen whether we do it or someone else makes us change

22. “Life can only be understood backwards; but it must be lived forward.”
--Soren Kierkegaard

23. Upcoming Events 2017 Planned Webinars
Medicare and Medicaid LTC Reform: A Breakdown Of The New Requirements
Date: Monday – December 19, 2016
12:00 – 1:00 p.m. CDT
Host: Cheri Benander, RN, MSN, CHC, NHCE-C
2017 Planned Webinars
Antibiotic Stewardship – the New CoPs for Critical Access Hospitals
Silent Epidemic
2017 OIG Plan: Gaining Insight
What the 2017 changes to the CCM regulations mean to your practice
The True Impact of IT Within Healthcare
2017 Community Health Needs Assessment – Start the New Year right!
Infection Control – the New CoPs for Critical Access Hospitals
A Guide To Reading Financial Statements
Tools and Resources For Successful Advanced Care Planning
Creating An Engaged Workforce In Changing Times
Physician Engagement In Rural Hospitals

24. Regional Chief Clinical Officer
Contact Information
If you would like to schedule
a consultation or have questions, please contact:
Diane Bradley
Regional Chief Clinical Officer
Phone:

25. THANK YOU Diane Bradley, PhD, RN, NEA-BC, CPHQ, FACHE, FACHCA
HealthTechS3
Jennifer
Building Leaders – Transforming Hospitals – Improving Care