1. EEC Performance Measurement Data Dashboard
Using performance measures to drive results – May 2013

2. EEC Performance Measurement
EEC Performance Measurement Dashboard
MassResults: Building a Results-Oriented Government
EOE/EEC Strategic Plan
Program, Child, Educator Data

3. Developing and Using the EEC Dashboard
Agency/EEC Board Devises Performance Metrics
Dashboard makes Data Visible
EEC targets actions that improve performance
Use Dashboard to Enhance Performance
Allows leadership to make informed decisions
Shows results and progress against metrics

4. So, What Do We Track? Just about everything! Licensing data
Program data
Professional Qualifications data
Fiscal data
Child demographics data
RTTT reports
Legislative reports
The key is highlighting relevant data in a simple and easy to understand way

5. Create a Compelling Dashboard
Visual representation effectively communicates:
1. where are we now?
2. where do we want to be?
3. when do we need to be there?

6. Performance Measurement Categories
Access
Number of children on the Waitlist for subsidized care
Average length of time on Waitlist prior to enrollment
New children on Waitlist versus enrolled per month
Available child care slots compared to number of children needing care
Quality – Quality Rating and Improvement System (QRIS)
Percentage of programs in QRIS
Percentage of programs in QRIS level 2 and higher
Percentage of programs receiving subsidy in QRIS
Percentage of subsidized children served in high quality programs

7. Performance Dashboard
GOALS
Status
Trend
Measured Period
Current
Prior
Target
ACCESS
# of WL children
Increasing
Monthly
53975
52813
45000
Average duration on WL
9.44
8.99
6 months
New Children on WL vs. Enrolled
1469/122= 12
1208/455= 2.7
1 to 1 ratio
Available Slots vs. WL 
____
___
QUALITY
% of Programs in QRIS
Stable
Quarterly
47%
46%
40%
% of Programs QRIS L2
Improving
13%
11%
15%
% Programs that receive subsidy
92%
90%
% subsidized children served L2
50%
42%
Performance Key
Meeting or exceeding expectations
Needs improvement
Not meeting expectations
Under development 

8. Access - Number of children on the Waitlist for subsidized care
What is the average increase monthly? 1525

9. Access - Average length of time to wait prior to enrollment
Once access is re-opened waitlist duration is expected to decrease

10. Access – New Children on Waitlist vs. Children Enrolled Per Month

11. Access - Available child care slots compared to number of children needing care
Under development
When filling Contract Slots age group and location are taken into consideration

12. Quality - Percentage of programs in QRIS

13. Quality - Percentage of programs in QRIS level 2 and higher

14. Quality - Percentage of programs in QRIS that receive subsidies

15. Quality - Percentage of subsidized children served in high quality programs

16. Conclusions
What other metrics are relevant to EEC for inclusion in a dashboard view?
Licensing metrics
Licensing visits ratios
Educator metrics
Educator credential metrics
Using Performance Measurement as a part of EEC’s Risk Management initiative
Follow up at Policy Committee Meeting