1. Kirsten Herman Program Coordinator
Lorraine Mallon
Volunteer Coordinator
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Who We Are Non-Profit Organization Formerly Seniors Outreach
9/12/2018 6:36 AM
Who We Are
Non-Profit Organization
Formerly Seniors Outreach
Mission: To creatively assist seniors in daily living through innovative programs, housing, advocacy and support
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Client Demographics Most are: Female Living alone
Speak English, white ethnicity
75-84 years of age
Monthly income of $1400 or less
January Program start
January clients
January clients
January clients January clients
Excluding ‘unknown’

4. Client Eligibility
Clients are prioritized based on the following criteria:
Age 65+
Health and Mobility Challenges
Low Income
Isolated

5. Better at Home
Province-wide program which provides non-medical home support services to seniors
Funded by the Ministry of Health and managed by the United Way of the Lower Mainland
Over 67 sites providing services throughout BC
Not all sites offer all programs (OSS offers all)

6. Basket of Services Grocery Shopping Food Hamper Delivery
Light Housekeeping
Friendly Visitors
Snow Angels
Good Morning Calls
Minor Home Repairs
Transportation
Light Yard Work
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Program Descriptions
Grocery Shopping Phone-In* and Walk-In shopping assistance at both Safeway locations on Thursdays. Volunteer based
Food Hamper Delivery Program Dry good hamper delivered from Food Bank to homebound seniors once/month. Volunteer based
Friendly Visitor 1 hour/week minimum. Volunteer based
Housekeeping* 1-2 hour appointments every 3 weeks Fee based on income level
*= WAITLISTED

8. Program Descriptions cont.
Transportation To urgent medical appointments only. Volunteer based
Good Morning Calls Daily check-in/well-being calls. Volunteer based
Home Repairs Minor home repairs. Client pays materials. Volunteer labor
Snow Angels* Snow shoveling. Volunteer based
Yard Work* Light yardwork assistance May-Sept. Fee based on income level *= WAITLISTED

9. OSS Programs & Events
Income Tax Program Weekly volunteer Income Tax clinics Feb 28-April Seniors must pre-register. *Income eligibility
Farmers Market Nutrition Coupon Program Seniors receive weekly coupons to use at Farmers Market. Includes food literacy workshops. *Income eligibility
Annual Seniors Symposium
Partner in Seniors Picnic and Seniors Light Tour

10. OSS Services Information and Referral Outreach and Advocacy
Housing Support and Coordination
Emergency suites
Elder Abuse Support
The Connector newspaper
RiverBend and Mayfair Manors

11. Questions