1. The EDUCAUSE 2018 Top 10 IT Issues
PRESENTED BY:
Ahmed El-Haggan • Vanessa Hammler Kenon • Mark Roman
Pat Schoknecht • Justin Sipher • Richard Sluder
Susan Grajek
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2. Today’s Panelists
Ahmed El-Haggan, VP of IT, CIO & Professor of Computer Science, Coppin State University
Vanessa Hammler Kenon, Assistant Vice Provost for Information Technology, University of Texas at San Antonio
Mark Roman, Chief Information Officer, Simon Fraser University
Pat Schoknecht, Assistant Vice President/ CIO & Business Services, Rollins College
Justin Sipher, Vice President, Libraries & Information Technology, St. Lawrence University
Richard Sluder, Vice Provost for Student Success and Dean of University College, Middle Tennessee State University
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3. Technology-Enabled Advising
Security & Risk Management
Faculty Development
Cross-Institutional Partnerships
Analytics
Active learning classrooms
Digital
Transformation
Institution-Wide IT Strategy
Student
Experience
Data-Driven
Decision-Making
Diversity & Inclusion
Service Management
Enterprise Architecture & Integrations
User-Centered Design
IT Workforce & Leadership
Governance
Privacy, Trust, & Openness
Digital
Learning
Technology-Enabled Advising
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4. The Vote Change leadership Data-enabled institutional culture
Data management and governance
Digital enterprise transformation
Digital future
Digital integrations
Digital learning
Diversity, equity, and inclusion
Funding models
Higher education affordability
Identity management
Information security
Institutional compliance
Institution-wide IT governance
Institution-wide IT strategy
IT staffing and organizational models
Student-centered institution
Student success
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5. The Vote Change leadership Data-enabled institutional culture
Data management and governance
Digital integrations
Higher education affordability
Information security
Institution-wide IT strategy
IT staffing and organizational models
Student-centered institution
Student success
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6. EDUCAUSE 2018 Top 10 IT Issues
Information security: Developing a risk-based security strategy that keeps pace with security threats and challenges
Student success: Managing the system implementations and integrations that support multiple student success initiatives
Institution-wide IT strategy: Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in achieving institutional missions
Data-enabled institutional culture: Using BI and analytics to inform the broad conversation and answer big questions
Student-centered institution: Understanding and advancing technology's role in defining the student experience on campus (from applicants to alumni)
Higher education affordability: Balancing and rightsizing IT priorities and budget to support IT-enabled institutional efficiencies and innovations in the context of institutional funding realities
IT staffing and organizational models: Ensuring adequate staffing capacity and staff retention in the face of retirements, new sourcing models, growing external competition, rising salaries, and the demands of technology initiatives on both IT and non-IT staff
(tie) Data management and governance: Implementing effective institutional data governance practices
(tie) Digital integrations: Ensuring system interoperability, scalability, and extensibility, as well as data integrity, standards, and governance, across multiple applications and platforms
Change leadership: Helping institutional constituents (including the IT staff) adapt to the increasing pace of technology change
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7. Four Themes Students Data Security Planning and Funding Students: 2, 5

8. Students Data
Student success: Managing the system implementations and integrations that support multiple student success initiatives
Student-centered institution: Understanding and advancing technology's role in defining the student experience on campus (from applicants to alumni)
Data-enabled institutional culture: Using BI and analytics to inform the broad conversation and answer big questions
(tie)  Data management and governance: Implementing effective institutional data governance practices
(tie) Digital integrations: Ensuring system interoperability, scalability, and extensibility, as well as data integrity, standards, and governance, across multiple applications and platforms
Students: 2, 5
Data: 4, 8, 8
Security: 1
Planning and Funding: 3, 6, 10

9. Planning and Funding Security
Institution-wide IT strategy: Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in achieving institutional missions
Higher education affordability: Balancing and rightsizing IT priorities and budget to support IT-enabled institutional efficiencies and innovations in the context of institutional funding realities
IT staffing and organizational models: Ensuring adequate staffing capacity and staff retention in the face of retirements, new sourcing models, growing external competition, rising salaries, and the demands of technology initiatives on both IT and non-IT staff
Change leadership: Helping institutional constituents (including the IT staff) adapt to the increasing pace of technology change
Information security: Developing a risk-based security strategy that keeps pace with security threats and challenges
Students: 2, 5
Data: 4, 8, 8
Security: 1
Planning and Funding: 3, 6, 10

10. Vanessa Hammler Kenon • Pat Schoknecht • Richard Sluder
Students
Student success: Managing the system implementations and integrations that support multiple student success initiatives
Student-centered institution: Understanding and advancing technology's role in defining the student experience on campus (from applicants to alumni)

11. Ahmed El-Haggan • Mark Roman • Justin Sipher
Data
Data-enabled institutional culture: Using BI and analytics to inform the broad conversation and answer big questions
(tie)  Data management and governance: Implementing effective institutional data governance practices
(tie) Digital integrations: Ensuring system interoperability, scalability, and extensibility, as well as data integrity, standards, and governance, across multiple applications and platforms
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12. Mark Roman • Justin Sipher • Pat Schoknecht
Security
Information security: Developing a risk-based security strategy that keeps pace with security threats and challenges
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13. Vanessa Hammler Kenon • Ahmed El-Haggan • Mark Roman • Richard Sluder
Planning and Funding
Institution-wide IT strategy: Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in achieving institutional missions
IT staffing and organizational models: Ensuring adequate staffing capacity and staff retention in the face of retirements, new sourcing models, growing external competition, rising salaries, and the demands of technology initiatives on both IT and non-IT staff
Higher education affordability: Balancing and rightsizing IT priorities and budget to support IT-enabled institutional efficiencies and innovations in the context of institutional funding realities
Change leadership: Helping institutional constituents (including the IT staff) adapt to the increasing pace of technology change
This presentation leaves copyright of the content to the presenter. Unless otherwise noted in the materials, uploaded content carries the Creative Commons Attribution-NonCommercial-ShareAlike license, which grants usage to the general public with the stipulated criteria.

14. EDUCAUSE 2018 Top 10 IT Issues
Information security: Developing a risk-based security strategy that keeps pace with security threats and challenges
Student success: Managing the system implementations and integrations that support multiple student success initiatives
Institution-wide IT strategy: Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in achieving institutional missions
Data-enabled institutional culture: Using BI and analytics to inform the broad conversation and answer big questions
Student-centered institution: Understanding and advancing technology's role in defining the student experience on campus (from applicants to alumni)
Higher education affordability: Balancing and rightsizing IT priorities and budget to support IT-enabled institutional efficiencies and innovations in the context of institutional funding realities
IT staffing and organizational models: Ensuring adequate staffing capacity and staff retention in the face of retirements, new sourcing models, growing external competition, rising salaries, and the demands of technology initiatives on both IT and non-IT staff
(tie) Data management and governance: Implementing effective institutional data governance practices
(tie) Digital integrations: Ensuring system interoperability, scalability, and extensibility, as well as data integrity, standards, and governance, across multiple applications and platforms
Change leadership: Helping institutional constituents (including the IT staff) adapt to the increasing pace of technology change
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15. THANK YOU! Ahmed El-Haggan • Vanessa Hammler Kenon • Mark Roman
PRESENTED BY:
Ahmed El-Haggan • Vanessa Hammler Kenon • Mark Roman
Pat Schoknecht • Justin Sipher • Richard Sluder
Susan Grajek
This presentation leaves copyright of the content to the presenter. Unless otherwise noted in the materials, uploaded content carries the Creative Commons Attribution-NonCommercial-ShareAlike license, which grants usage to the general public with the stipulated criteria.