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Performance Documentation Skills
Presented by Cheri Vandergrift Staff Attorney Mountain States Employers Council, Inc.
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Role of Documentation Defend employer in legal challenge
Aid supervisor’s memory at performance appraisal time Identify patterns of unsatisfactory performance or behavior Reinforce satisfactory performance or behavior
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Progressive Discipline
Termination Demotion, PIP, Suspension Final Written Warning Written Warning Oral Warning/Verbal Counseling
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Role of Progressive Discipline
Demonstrates you did not act suddenly or arbitrarily Demonstrates you made a constructive effort Rebuts any claims by employee of never being told of the requirement Offsets history of ignoring other violations or succession of good evaluations
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Remember, the best outcome in every case…
is when… The Employee turns around
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Documenting Discipline
Facts Action Objectives Suggestions F O S A
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Sources of Facts F O S A Suggestions Action Objectives Facts
Observed Employee Behavior Effects of Behavior on Employer’s Operation Employee Response Third Party Observations Prior Supervisory Action
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Inference Test F O S A Suggestions Action Objectives Facts
Who, what, when, where and how? Pg. 5 Just the Facts Ma’am Pg. 12
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Objectives F O S A Suggestions Action Objectives Facts
Critical to communicate objectives. What the employee must do to continue working for you.
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Suggestions F O S A Suggestions Action Objectives Facts Training
Ideas of how to meet the performance expectations Training Assistance of other employees or the supervisor Resource materials (books, instruction manuals) Regular meeting with supervisors Ideas from the employee
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Action F O S A Suggestions Action Objectives Facts
Consequence if not improved Ensure discipline is consistent with other actions taken and not disproportionate to the offense.
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Disciplinary Memo Use Letterhead Date is essential
Recite dates of past conferences FOSA Invitation to respond Dated signature of employee, not agreeing to comply, but acknowledging receipt Disciplinary Memo
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