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Introduction to Extend
Chapter 7 Business Process Modeling, Simulation and Design
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Introduction to Extend
NOTE: We recommend presenting this chapter by running Extend 6.0 directly, and interactively show how the program works. However, for your convenience, we have attached a selection of the figures/screenshots from Chapter 7 of the book as the basis for an in class presentation without access to a computer with Extend installed.
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Extend Elements Basic Extend Blocks Executive Import Repository
Operation Export Basic Extend Blocks
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Extend Elements A Simple credit application process
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Tutorial: Basic Queuing Model
Main Extend window
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Basic Queuing Model Import dialog window
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Basic Queuing Model Underwriting process model with a single team
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Data Collection and Statistics
Blocks in the Statistics Submenu of the Discrete Event library
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Queue Statistics Stack block
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Queue Statistics Underwriting process model with a stack block
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Queue Statistics Queue statistics for “In Box” block
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Queue Statistics Plotter, Discrete Event block
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Queue Statistics Underwriting process model with a plotter block
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Queue Statistics Waiting time vs. simulation time
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Random Processing Times
Input Random Number block
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Random Processing Times
Underwriting process model with random processing times
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Random Processing Times
Queue statistics for “In Box” block (100-week run)
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Random Processing Times
Dialog window of the Underwriting block
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Random Processing Times
Average utilization of the underwriting team
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Adding a Second Team Underwriting process model with two teams
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Adding a Second Team Transaction block
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Adding a Second Team Modeling multiple teams with a transition block
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Adding a Labor Pool Additional blocks from the BPR and Discrete Event libraries
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Adding a Labor Pool Underwriting process model with a review activity and a labor pool
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Adding a Labor Pool “Approve?” block dialog
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Animating the Model Animate tab of “Requests In” block
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Customizing the Animation
Animate tab of “Teams” block
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Calculating Costs Cost tab of labor pool block
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Calculating Costs Cost per request
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Calculating Costs Unbatch block dialog
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Calculating Costs Underwriting process model with cost collection blocks
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Using the Flowchart View
Flowchart view of the simulation model for the Underwriting process
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Exercise 3 Process with two servers in series
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Exercise 4 1 2 3 4 5 Teller configuration (multiple queues)
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