1. A21 Business Studies (Stakeholder Objectives) Stakeholder Objectives

2. Stakeholder Objectives
Owners
Mangers
Employees
Suppliers
Customers
Creditors
Society
Government
Stakeholders are all those people who have a stake (or share) in a particular issue or system. Stakeholders can be groups of people, organisations, institutions and sometimes even individuals.

3. Owners
High returns
Say in the goals of the business
Regular returns

4. Managers
High personal rewards
Power
Lack of disputes and objections

5. Employees
Good wages
Good working conditions
Job security

6. Suppliers
Payment on time
Efficient ordering service
Regular orders

7. Customers Cheap price Good quality Good service
Reasonable delivery time
After sales service

8. Creditors
Payment received on time
Regular payments
Secure firm

9. Society
Thriving local business

10. Government
Economy growth
Low inflation

11. Conflict between Stakeholders
Wage negotiation
Redundancy
Too powerful a management
Changed working conditions
New government legislation
Customer satisfaction
Environmental threats

12. A21 Business Studies (Stakeholder Objectives)
Stakeholder Analysis
Shows stakeholder patterns/conflicts with regard to the interest, objectives, power and relationships.
It assists with:
Forming policies
Implementation of projects
Understanding and analysing complex situations