1. 9/12/2018
Product Knowledge

2. Evaluating Training Programs by Dr. Donald Kirkpatrick
9/12/2018
Four Levels
Evaluating Training Programs by Dr. Donald Kirkpatrick

3. Evaluating Training Programs by Dr. Donald Kirkpatrick
9/12/2018
Four Levels
Evaluating Training Programs by Dr. Donald Kirkpatrick
Reaction What kind of reaction did you get from the participants? How do the participants feel about the program? (Customer Satisfaction)
Reaction

4. Evaluating Training Programs by Dr. Donald Kirkpatrick
9/12/2018
Four Levels
Evaluating Training Programs by Dr. Donald Kirkpatrick
Learning To what extent did the participants increase knowledge, improve skills, and/or change attitudes? (Pre & Post Testing)
Learning 1. Reaction

5. Evaluating Training Programs by Dr. Donald Kirkpatrick
9/12/2018
Four Levels
Evaluating Training Programs by Dr. Donald Kirkpatrick
Behavior To what extent did their job behavior change? (Observation)
Behavior 2. Learning 1. Reaction

6. Evaluating Training Programs by Dr. Donald Kirkpatrick
9/12/2018
Four Levels
Evaluating Training Programs by Dr. Donald Kirkpatrick
4. Results 3. Behavior 2. Learning 1. Reaction
Results What final results occurred? Tracking & Measuring (Quality, quantity, safety, sales, costs, profits, ROI)

7. Evaluating Training Programs by Dr. Donald Kirkpatrick
9/12/2018
Four Levels
Evaluating Training Programs by Dr. Donald Kirkpatrick
4. Results 3. Behavior 2. Learning 1. Reaction

8. What are the most common resources available today?
9/12/2018
What are the most common resources available today?
Seminars and Lectures
Books and Magazines
Night School Courses
University Extension Courses

9. They are all good… … But they lack three things!
9/12/2018
They are all good… … But they lack three things!
Retention
Application
Proven Results

10. Our Goal: Increase Retention Increase Application Change Behavior
9/12/2018
Our Goal:
Increase Retention
Increase Application
Change Behavior
Deliver Results

11. How does the LMI Program help us produce client results?
9/12/2018
How does the LMI Program help us produce client results?
We Use… Spaced Repetition Multi Sensory Impact Goal Setting

12. Our process is UNIQUE Controlled environment for meetings
9/12/2018
Our process is UNIQUE
Controlled environment for meetings
Facilitated classes vs. teaching or lecturing
Selected participants
Cost effective based on R.O.I.

13. LMI Facilitation System
9/12/2018
LMI Facilitation System
Triangle of Communication
Company
Facilitator
Participant

14. LMI Facilitation System
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LMI Facilitation System
Triangle of Communication
Company
Company communicates goals and objectives to LMI Representative/Facilitator and to the Participant
Facilitator
Participant

15. LMI Facilitation System
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LMI Facilitation System
Triangle of Communication
Company
LMI Representative/Facilitator communicates assignments to Participant and informs Company on assignments and progress of Participant
Facilitator
Participant

16. LMI Facilitation System
9/12/2018
LMI Facilitation System
Triangle of Communication
Company
Participant communicates and reviews weekly progress on assignments and goals to the Company and LMI Representative/Facilitator
Facilitator
Participant

17. LMI Facilitation System
9/12/2018
LMI Facilitation System
Triangle of Communication
Company
Any adjustments or tuning toward the set goals can be made on a weekly basis.
Everyone communicates with everyone else.
Facilitator
Participant

18. LMI Facilitation System
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LMI Facilitation System
Pre-course meetings with Company Representative and Participant Determine SMART goals Agree on how results will be measured Set up Triangle of Communication

19. LMI Facilitation System
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LMI Facilitation System
Kick-off Meeting - Goals are reviewed - Each participant receives a program
along with CDs - Review lesson and application assignments - Set 14 day goals

20. LMI Facilitation System
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LMI Facilitation System
Bi-weekly classes for 90 to 120 minutes in length. Class limited to 15 people - Review 14 day goals - Review of lesson assignment - Review application assignment - Assign new lesson and application
assignments - Set new 14 day goals

21. LMI Facilitation System
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LMI Facilitation System
Mid-Course review meeting with Company and Participant - Determine accomplishments - Ensure we are on track with goals Determine what changes still need
to be made - Future development discussions

22. LMI Facilitation System
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LMI Facilitation System
Bi-weekly classes for second half of course Review 14 day goals - Review of lesson assignment - Review application assignment - Assign new lesson and application assignments - Set new 14 day goals - Final lesson - Graduation

23. LMI Facilitation System
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LMI Facilitation System
End of course review meeting with Company and Participant - Determine accomplishments - Review goals accomplished Determine what changes still need to be made - Referrals

24. LMI Facilitation System
9/12/2018
LMI Facilitation System
Review
Pre-course meetings with Company and Participant
Kick off meeting
Bi-weekly classes for first half of course
Mid-course meeting with Company and Participant
Bi-weekly classes for second half of course
End of course meeting (Graduation) with Company and Participant

25. The LMI Marketing System gets Results
9/12/2018
The LMI Marketing System gets Results
Facilitate the program to the goals “No one ever accomplishes anything of consequence without a goal.” Paul J. Meyer