1. 2degrees Accreditation Training
16 October 2017
Welcome to the 2degrees accreditation training. In this course we’ll be covering 4 modules
Module 1: is a 2degrees Mobile Overview and covers some background information on 2degrees and why they are a fantastic choice as a mobile and mobile broadband service provider
Module 2: covers the plans & offers available
Module 3: looks at the Customer Activation Process which highlights what you and your customers need to be aware of during and after sign-up plus follow-up processes.
Module 4: is a short accreditation quiz where you’ll need to answer 4 out of 5 questions correctly to successfully complete your accreditation
Learning Objectives
We’ve designed this training to prepare ACN IBOs to refer potential customers to 2degrees.
On completion of this training you should have an understanding of these learning objectives:
The opportunity for selling 2degrees products
The 2degrees network including benefits and why they are a great provider for your customers
How to apply for a 2degrees service including what your customers need to do to ensure you receive points and commissions
The activation and escalation process, including when to contact 2degrees directly; and
Key information about points and commissions for your 2degrees product sales

2. Module 1 – 2degrees Overview
16 October 2017

3. 2degrees story Here’s a little bit of 2degrees history.
Sep 2010
Pay Monthly is launched with Carryover Minutes
Jun 2014
4G is launched
Apr 2017
2degrees coverage hits 98.5% of places Kiwis live & work
Aug 2009
2degrees launched
Aug 2012
2degrees reaches 1 million customers
Jan 2016
2degrees’ own network covers 93% of NZ
Sep 2017
ACN launch
Here’s a little bit of 2degrees history.
Aug degrees launches
Sep 2010 – Pay Monthly is launched with Carryover minutes
Aug 2012 – 2degrees has 1 million customers
June 2014 – 2degrees 4G mobile is launched
January 2015 – 2degrees’ own network covers 93% of NZ
April 2017 – 2degrees coverage hits 98.5% of places where kiwis live and work
Sep 2017 ACN Pacific announces its partnership with 2degrees

4. 75% of population now covered by 2degrees’ 4G network
A team of 1,100 people
98.5% coverage where
people live and work
Invested $550 million
75% of population now covered by 2degrees’ 4G network
1,000 mobile sites nationwide
96.4% of all 2degrees traffic is carried on the 2degrees’ network
Here’s a summary of where 2degrees is thus far into their journey.

5. 2degrees brand 2degrees are happy when their customers are happy.
We are thrilled to be partnered with New Zealand’s most awarded telco as voted by Canstar Blue, having the most satisfied customers for Mobile plans in 2016.
For 6 years in a row, 2degrees has also won the Roy Morgan Research awards for Customer Satisfaction. Roy Morgan has over 75 years experience in collecting objective, independent information on consumers & 2degrees’ Customer Satisfaction ratings are collected from New Zealand's most comprehensive ongoing single source survey. To receive this award from New Zealand consumers is no mean feat.

6. 2degrees Overview Summary
2degrees was founded in 2009
The 2degrees Network covers 98.5% of places in New Zealand where Kiwis live & work
2degrees won the Canstar Award in 2016 for Most Satisfied Mobile Customers!