1. UNIT 4
TOUR OPERATORS

2. Contents Tough times for Britain’s holidaymaker - SB, pg. 31
Past Simple vs. Present Perfect - SB, pg. 32, ex. 5, 6

3. Changes
The travel industry in Western Europe has moved away from the traditional seaside bucket-and-spade holiday and towards themed short breaks, personalized (tailor-made) adventure holidays, rural tourism and long-haul travel.
Inward vs. outward tourism.
Holidaymakers have become more demanding regarding the choice, price, quality, booking procedures, service.

5. The negative impact of tourism on:
Historic sites
Tourists inevitably damage the places they visit.
Beaches and the coastline
Many beaches have been polluted with rubbish and high rise buildings have disfigured coastlines.
The countryside and wildlife
Large numbers of people trampling along footpaths are wearing away mountains and the countryside. Noise frightens wildlife, and people still pick rare wild flowers.
The host community's culture
The authenticity of a traditional way of life and its cultural values rapidly become devalued if they are treated as just another commodity for the entertainment of tourists .

6. VOCABULARY
Reservations agent – somenone who books holidays/agent za rezervacije
Holidaymaker - a person on vacation away from home/turista
E-commerce – selling goods and services on the Internet-elektronsko poslovanje
Tailor made holidays – tour package designed for a single client/prilagođeni , personalizovani aranžmani
Expansion – growth/rast
Downside – disadvantage/mana, nedostatak
Merger – when two companies join to become one/spajanje
Takeover – when one company buys another/preuzimanje
Independent concern – single company/samostalna kompanija
Saturation - beyond the point regarded as necessary/zasićenje

7. Present Simple vs. Present Perfect

12. THANKS FOR YOUR ATTENTION