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Users never read the manual

Published byMarshall Price Modified over 6 years ago

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Presentation on theme: "Users never read the manual"— Presentation transcript:

1 Users never read the manual
1

2 Users won’t read more than 2 or 3 words at a time

3 Users can’t use a mouse 3

4 Users don’t like making choices
4

5 Users don’t like being frightened
5

6 Users don’t like being frightened
6

7 Users don’t like being confused
7

8 Users ALWAYS click OK 8

9 Wizards are not always a good idea
9

10 Good and Bad Error Messages
10

11 Worse Error Messages 11

12 More Bad Error Messages
12

13 More Bad Error Messages
13

14 Good and Bad Metaphors Babel fish = Translator
Windows Media Player Babel fish = Translator So is it a good metaphor for a compiler ?? US Mail Box ?? 14

15 User testing is vital 15

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