1. Continuity of Government Through Managed Services
New York City Technology Forum
3 November 2006

2. Continuity of Government Is a Challenge
Cost of Redundant Facilities
Difficulty of Establishing Geographically Dispersed Facilities for Local Governments
Assurance that DR Sites Will Be Operationally Ready

3. Continuity of Government… Not Just a Government Problem
Governments Don’t Need to Do It All Themselves
Reliable Industry Partners Can Ensure the Continuity
A Managed Service Provider Can Share The Responsibility

4. Time To Put A New Face on Continuity of Government
These infrastructures brought people, markets, information, and ideas together in ways that were previously impossible
Fundamentally transformed commerce and communication
Continuity of Government 2.0

5. What Is A Managed Service ?
Managed Service Is The Creation, Operation and Maintenance of Critical Infrastructure by an Outside Provider
Managed Services Address Enterprise-wide Requirements for Government Agencies
Managed Services Include Managed PKI and Managed Security Services, But Also:
Managed SMS and MMS
Managed Emergency Messaging
Managed VOIP Services
Managed Supply Chain Services

6. Managed Service Providers Do The Heavy Lifting

7. What To Look For In A Managed Service Provider
Unmatched Critical Infrastructure Expertise
Ability To Solve Biggest Challenges Facing Governments – Cost, Complexity, and Compliance
Experience Managing Critical Infrastructure Enables Customers To Access Real-time Intelligence
Financially Solid, Stable Company
Backed By Strong SLAs

8. Why Managed Services Help Continuity of Government
Managed Services Providers Typically Operate Robust and Redundant Infrastructure
Managed Services Providers Have Comprehensive, World-class Security in all Facilities and Systems
Data Centers are Designed and Operated 24x7x365 to the Highest Specifications Requisite for Critical Infrastructure Services
Centers are Geographically Dispersed
Managed Service Model Creates Economies of Scale