1. 4 core skills for Change Agents
AMPG CM 2015 Foundation Vanilla Slides v1.0
4 core skills for Change Agents

2. Case for decentralised change
Agenda
Case for decentralised change
Characteristics of effective Change Agents
4 key knowledge areas/skills for Change Agents

3. Case for decentralised change

4. ‘Local picture of change

5. Case for decentralised change
Multiple sources over last 18 months – things you have read, seen, experienced
All the ideas come together and we try to rank them which is affected by political issues, power etc

6. Key skills for Change Agents
Resistance to change
Impact assessment
Transition planning
Change readiness

7. Resistance to change
Empathise with the emotional impact of change
Appreciate that people have different ways of learning new ways of working
Appreciate that people have different speeds of adoption to change

8. Impact assessment
Creation of assessment questions applicable to all parts of the organisation:
Impact on processes
Impact on roles and responsibilities
Impact on data and information
Impact on performance measures

9. Range of activities appealing to all:
Transition Planning
Range of activities appealing to all:
Taking account of different learning preferences
Taking account of different personality preferences
Taking account of different skills and experience
Environment supportive of practising change:
Reduction or suspension of performance metrics
No blame culture

10. Assessing change readiness
Support for the change:
Desire to move from current situation
Enthusiasm for vision
Level of participation:
All levels of staff
All areas of the business
Level of preparedness:
New processes designed, rehearsed and communicated
Details of changes communicated to those affected

11. Further resources melanie@agilechangemanagement.co.uk 07960 995262
www. Change-Management-Institute.com
Linkedin: Change Management Institute UK
Linkedin: Melanie Franklin1
YouTube: AgileCM