1. MILICA Colakovic VASILIJA Zivanovic SRDJAN Dabic
SECURE
resilience
LAND
Gender sensitive data
Inclusive
administration
equality
GENDER
RIGHTS
MOBILE SERVICE
Raising awareness
MILICA Colakovic
VASILIJA Zivanovic
SRDJAN Dabic
Inclusive land administration –the case of republic geodetic authority of serbia
2017 WORLD BANK CONFERENCE ON LAND AND POVERTY, The World Bank -Washington DC, March 20-24, 2017
REPUBLIC GEODETIC AUTHORITY OF SERBIA

2. REPUBLIC GEODETIC AUTHORITY
GENERAL FACTS
REPUBLIC OF SERBIA
REPUBLIC GEODETIC AUTHORITY
AREA km2
POPULATION  (census 2011)
DENSITY 92.8/km2 (240.4/sq mi)
NB of MUNICIPALITIES  174
NB of CADASTRAL MUNICIPALITIES 4522
NB of PARCELS
NB of BUILDINGS
NB of APARTMENTS
NB of OWNERS cca. 4 million
NB of LOCAL CADASTRAL OFFICES 174

3. Current situation and The Inclusive Land Administration Component of
THE REAL ESTATE MANAGEMENT PROJECT
Inclusive land administration
Target groups – persons with disabilities, women
Institutional and legal frameworks are established to provide equal possibilities to access and use state administration services for all citizens. However, situation in reality is not so simply and very often we are facing persons or groups that are not able to approach necessary service due to lack of information or even due to physical and other kind of barriers
The Real Estate Management Project supported by the World Bank. The aim of the Project is to improve the efficiency, transparency, availability and reliability of the system for managing real estate in the Republic of Serbia
Specific measures aiming to promote inclusion through the project:
support for mobile registration services establishment;
renovation of local registration offices in order to provide wheelchair access;
communications strategies that increase information on real estate management for vulnerable groups;
public and media campaign to raise awareness of vulnerable groups;
capacity building for RGA and local registration office staff on serving vulnerable customers

4. Accessibility to RGA premises
On the basis of collected data the local registration offices will be chosen for renovation and building of physical access for persons with disabilities. For this purpose additional data are collected, such as:
ownership of the local office building,
access office floor and
number of persons with disabilities per municipality
68 of 174 local offices have access ramps

5. ? Mobile Services MOBILE SERVICE USER OF RGA SERVICES RGA OFFICE
The mobile services are the local office’s services that cover a region and reach out to people who need special assistance in land administration services.
The service is intended to serve all those who have needs but who are unable to visit the local registration office due to various reasons including: social constraints, gender relations in households, lack of access to transportation, and aging or disabilities.
Although this service is not intended to specify target groups, the direct beneficiaries envisaged are people with disabilities, elderly and those living in isolated areas.
USER OF RGA SERVICES
MOBILE SERVICE
RGA OFFICE
SERVICE PROVISION

6. gender DISSAGREGATED DATA

7. gender DISSAGREGATED DATA
Percentage of women property owners per municipality
gender DISSAGREGATED DATA
No data

8. gender DISSAGREGATED DATA
Percentage of women property owners per municipality – urban areas
Average 38%
gender DISSAGREGATED DATA
No data

9. WHAT WE DID and what we are planning to do?
RGA’s Strategy officially approved by Government
Fee for the registration (and for changing the holder) with the entry of rights in favor of persons with disabilities, instead of 10,839 (8,671) now is 300 Serbian dinars
Fee for the enrollment of joint ownership or co-ownership in favor of married or not married spouses is 300 Serbian dinars
Web page intended to persons with disabilities
Public awareness campaign
Conduction of trainings
Mobile service establishment for pilot
office
THE RESULTS AND PLANNED ACTIVITES

10. THANK YOU FOR YOUR ATTENTION!
THE REAL ESTATE MANAGEMENT PROJECT
THE RESULTS AND PLANNED ACTIVITIES
GENDER DISSAGREGATED DATA
SECURE
INCLUSIVE
LAND ADMINISTRATION
SERVICE PROVISION
RAISING AWARENESS
RESILIENCE
THANK YOU FOR YOUR ATTENTION!
MOBILE
TEAMS
TO BE CONTINUED…